fix quickbooks error missing name list problem

Quickbooks Error – Missing Name List Problem

Fix Quickbooks Error Missing Name List Problem

In this support article, learn how to repair QuickBooks error missing name list problem by using simple troubleshooting steps. However, the only weakness of QuickBooks is that it faces errors and bugs that disturb the important work while performing the important tasks. 

QuickBooks software has completely evolved the world of Bookkeeping and accounting. This software is always loved by its users due to its numerous tools and technical features. It has been praised by multiple companies and firms worldwide. It is a very popular software among users due to its advanced features.

QuickBooks Error Missing name list problem is a very common QuickBooks Error among QuickBooks users. This error occurs when you have some missing names, items, accounts in a few areas of the QB desktop. There is no need to worry as every problem has a solution. All you need to do is give little time to read this article with patience and follow the troubleshooting steps we have provided. 

Reasons for QuickBooks Error “Missing Name List Problem”?

QuickBooks error missing name list problem

Before applying any solution, you need to know the source of the problem. With the help of this, many of your problems will get fixed automatically.

The reasons why QuickBooks error missing name list problem occurs can be the following:

  • Damaged system files of Windows.
  • Incorrect or incomplete installation of the software can cause an error missing name list problem.
  • Improper removal of applications.
  • Third-party applications.
  • Antivirus can also cause this error as it puts the system at risk of errors.
  • Corrupt files.
  • Shutting down system improperly.
  • Virus attack.

Now that we have discussed the causes for the QuickBooks error missing name list problem. Let’s move further to talk about the troubleshooting, where we will show you all the latest solutions helpful in fixing this issue completely.

Solutions to Resolve Error – Missing Name List Problem (QuickBooks Desktop 2021)

fix quickbooks error missing name list problem

If you have any problem/error while using the QuickBooks software, you need to read all these solutions very carefully.

Solution 1: QuickBooks File Doctor

QuickBooks file doctor is a great tool that is easily available for users in the QuickBooks Tool Hub Software system. This tool is an incredible option to resolve most of the problems related to corporate files. Here is how you can use this tool to fix the problem:

fix quickbooks error missing name list problem using tool hub

  • First of all, install the QB Tool Hub software system.
  • Launch the tool hub.
  • Go to the company file problems section.
  • Find and click on the button “Run QuickBooks File Doctor.”
  • Find the company file you are facing a problem with. Click on the repair option to fix it.
  • This tool will automatically detect the problem and fix it. You will get notified about it.

Solution 2: Perform a Clean Install

QuickBooks clean install tool

The QuickBooks clean install utility will be helpful for you to eliminate all the broken and corrupted QuickBooks files from the system. Here is how you need to do this.

  • Open QuickBooks Tool Hub.
  • Navigate to Installation problems.
  • Click on the clean install tool button.
  • The clean install method will be performed.

Solution 3: Using Auto Data Recovery

You can also use the QuickBooks Auto Data Recovery method for recovering all recent transactions. For this purpose, you will need to have the ADR version of the file and the initial dealing Log file. 

The QuickBooks Auto Data Recovery is available for the Premier, Professional, and Enterprise versions of QuickBooks.

  • You can’t make use of the info recovery in the controller editions.
  • The file size limit is 1.5 GB.
  • You need to be using the latest version of QuickBooks.

Now, let’s take a look at the way to restore the files with QuickBooks Auto Data Recovery.

tlg file in quickbooks desktop

  • Create a folder on your system named QBTest.
  • Open the folder where the company file is located.
  • Find the .tlg to access the company file folder. 

If you are unable to find the .tlg file, you will need to try these steps to show file extensions.

  • Press Windows + E to open the File Explorer.
  • Go to Organize and choose Folder and Search choices.
  • For Windows 8, 8.1, & 10, you will need to choose “read” and then select file name extension.
  • Click on Hide extensions for all file types.
  • Click Apply, then Ok to close the dialog box.

data recovery for quickbooks error missing name list problem

  • Go to the QuickBooksAutoDataRecovery folder. It is one of the exact locations for your company file.
  • Copy the .QBW.adrfile from here and past it to the QBTest folder. You will need to have the .tlg and .QBW.adr files present in the QBTest folder.

adr file in quickbooks desktop

  • Right-click on .QBW.adr file and rename it.
  • Delete .adr from the file.
  • Open QuickBooks.
  • Open the file you saved in the QBTest folder. Register with your account to verify all the transactions area units there.
  • Go to File and then Utilities and verify your information to check the status of the recovered file.
  • If this copy is good, you can move the broken file to the original location and transfer the copy from QBTest to the initial location.

Solution 4: Restore Backup from Earlier Version

Press the F2 key after launching the QuickBooks desktop. Find the last backup or rebuild done for your QuickBooks company file. Check the location of the company files stored locally.

check last backup in quickbooks desktop f2

You can perform this solution with the help of the following:

  • Tap on the company file.
  • Now, open or restore company.
  • Click on restore a backup copy and then click Next.
  • You will need to ensure that you have selected Local Backup. Now, click on the next.
  • Finally, you can click Save to complete the process.

Final Words

The solutions we have provided here are helpful enough to solve the problem regarding QuickBooks Error missing name list problem. After reading this article, you can fix this issue on your own because all of these solutions can be implemented easily.

Contact QuickBooks Desktop Support Experts

However, if you face any problems while performing these solutions, please contact QuickBooks Desktop Support Number +1888-300-6790 to get further guidance. QuickBooks desktop certified experts will listen to your situation and help you to resolve the error in no time.

how to send an accountant's copy of quickbooks

How to Send an Accountant’s Copy of QuickBooks

 Quick Guide on How to Create & Send QuickBooks Accountant’s Copy

QuickBooks is extremely popular accounting software used globally by businesses of every scale and size. It offers a plethora of features, one of which is QuickBooks Accountant Copy. As the name suggests, it helps you collaborate with your account on QuickBooks Desktop. In this article, learn how to send an accountant’s copy of QuickBooks company file.

how to create & send accountant's copy of QuickBooks

With an Accountant’s Copy, you will be able to send your company file to your accountant without stopping your work. You will be able to import the changes made by your accountant and merge them with your changes easily.

How to Send an Accountant’s Copy of QuickBooks (Step by Step Guide)

Before proceeding with the tutorial, you need to decide on a dividing date. Once you have created the Accountant’s copy, you will be able to enter transactions for dates only after the dividing date. Once you have checked the company file and decided a dividing data, follow the below-given procedure.

[box type=”tick”]IMPORTANT: If you are using the QuickBooks Desktop Enterprise version, you need to turn off Advanced Inventory features before proceeding. You can turn them on after sending the Accountant’s copy.[/box]

  1. In QuickBooks, go to File and chose to Send Company File.
  2. Click Accountants Copy and chose Client Activities.
  3. Click Save File and select Next.
  4. Select Accountant’s Copy and click Next.
  5. Enter the desired dividing data and click Next.

You will now have an Accountant’s copy in a .qbx file format. And you are equipped with the knowledge on how to send an accountant’s copy of QuickBooks.

how to send an accountant's copy of quickbooks

You can give it to your accountant on a USB flash drive or via a cloud-sharing service. 

Use QuickBook’s built-in feature to Send an Accountant’s Copy

Follow these steps to use the built-in feature to send an accountant’s copy of the QuickBooks company file:

  1. Follow the above-given steps 1 and 2. Then, click ‘Send to Accountant’ and hit ‘Next’.
  2. Type the dividing data and click ‘Next.
  3. Enter the email address of your accountant.
  4. Create a password for the file (share this with your accountant).
  5. Click ‘Send’.

NOTE: If you had turned off the Advanced Inventory feature, you can now turn it on again.

‘Unable to Create Accountant’s Copy’ QuickBooks Error

Sometimes, while creating an accountant’s copy, you might get a QuickBooks error that does not let you do so. It might happen if your QuickBooks is not updated or if the Company file is damaged.

The error can also come up due to firewall blocking, slow internet connection, or server error. It can also occur if you use the File Transfer service in QuickBook to send the Accountant’s Copy.

How to Fix Unable to Create Accountant’s Copy Error

QuickBooks Accountant's Copy Error

First, ensure you are using the latest version of the QuickBooks Desktop app.

To do this, open QuickBooks and go to Help. Choose Update QuickBooks Desktop. Then click on ‘Get Updates’. Once the update has been downloaded and installed, restart QuickBooks.

Make sure the company file does not have any special characters in its name.

If there’s a special character in the file name of your QuickBooks company file, you can simply right-click on it to rename it. Sometimes, removing special characters can help resolve the error.

If the company file size is larger than 200 MB, you might face encounter this error when sending it via the File Transfer service.

You can alternatively upload the .qbx or .qby file to a cloud storage service like OneDrive or Google Drive and share it with your accountant.

The company file is corrupted or damaged.

You may be unable to create an Accountant’s Copy if your company file is damaged. You can easily fix this problem with the QuickBooks file doctor tool. The tool can resolve various errors related to network and company files. This tool can be downloaded from the Intuit website or the QuickBooks Tool hub. If you still can’t make an Accountant’s Copy file, move on to the next solution.

You might not have security permissions.

Locate the QuickBooks company file and right-click on it. Choose the ‘Sharing and Security option and click on ‘Permission’. Now choose the ‘Add/Browse’ option and find the current user through which you are accessing the file.

Give all the read and write permissions to the user and then try creating an Accountant’s Copy again.

Conclusion – Contact QuickBooks Desktop Accounting Experts

If you are unable to create an Accountant’s Copy in QuickBooks due to this error, you should try reinstalling your QuickBooks Desktop. You can also take help from your accountant or get in touch with the QuickBooks desktop support team on +1888-300-6790.

QuickBooks Accountant Copy

QuickBooks Accountant Copy

What is Accountant Copy and How to Use It in QuickBooks Desktop?

If you manage your reckonings in QuickBooks Desktop by yourself. You are required to send the company file to your accountant for review. You will clearly use the QuickBooks Accountant Copy feature in QuickBooks Desktop.

QuickBooks Accountant Copy

It is a wondrous feature in QuickBooks desktop that allows you to create and send a copy of the company file to your Accountant without you having to stop your work while they check the files.

How Does the QuickBooks Accountant Copy Work?

You might frequently need to send QuickBooks company file to your accountant, and it is impractical to wait for them to send the files back. Instead, QuickBooks Accountant Copy can allow your accountant to make any changes while you continue working on the file, and then you can just merge the changes by importing the Accountant Copy.

How to Create Accountant Copy in QuickBooks Desktop?

QuickBooks offers two ways to create and send an Accountant’s Copy. You can either put it on a flash drive or upload it on a cloud drive. You can also use QuickBook’s built-in File Transfer Service.

To create a QuickBooks Accountant Copy,

  1. Open QuickBooks, click on File and select Send Company File.
  2. Go to Accountant Copy, then Client Activities, and click on Save File.
  3. Then click Next and choose Accountant’s Copy.
  4. Click Next, choose the dividing date, then hit Next.

You will now get QuickBooks Desktop Accountant Copy in a .qbx file format. You can give it to your Accountant on a USB flash drive or send it over email or a cloud service like OneDrive, Dropbox, Google Drive, etc.

How to Send Accountant’s Copy via QuickBooks File Transfer Service?

  1. In the File menu, go to Send Company File.
  2. Select Accountant Copy and go for the option Client Activities.
  3. Click Send to Accountant and hit Next.
  4. Choose the dividing date and click ‘Next.
  5. Type your Accountant’s and your email address.
  6. Enter a password for the file and share it with your accountant.
  7. Click Send.

Once the file is sent, the Accountant’s Copy is available to download for two weeks before it gets deleted from the servers.

How to Import a QuickBooks Accountant Copy Change File?

Once your accountant has reviewed the Accountant’s Copy file and made changes to it, they can send it back to you in a change file format (.qby).

If they send it through the Web, you will get an email notifying you of the same and asking you to download the file within 30 days.

To import these changes directly into your QuickBooks file, you need to open the company file that you used to create the Accountant’s Copy.

Then follow these steps:

  1. Click File and choose Accountant Copy.
  2. Go to Client Activities and click on Import Accountant’s Changes from Web.

QuickBooks will download the file and open the change listing.

QuickBooks accountant copy file

If you already have the change file, you can select the Import Accountant’s Changes from File option in Client Activities to open it directly. Or, you can just double-click the .qby file to open it (make sure your original company file is open).

How to Incorporate Your QuickBooks Accountant Copy Changes?

After you have successfully opened the change file,

  1. Go through the changes made by your accountant and ensure that none of the changes made by your accountant conflict with your work. In case it does, you’ll get a message below the change with additional instructions.
  2. If you want to keep a record of the changes, you can save it as a PDF file or print it.
  3. Once you have reviewed the files and are satisfied with the changes, click on Incorporate Accountant’s Changes and hit OK. (If you don’t want to import the changes, just close the file.)
  4. A window will open up instructing you to Save a Backup Copy of your company file. Pick a folder for the backup and click OK. Close the window when the process is completed.

[box]Note: During this process, the title bar will display a warning saying Accountant’s Changes Pending. Once you have incorporated the changes, this warning will go away.[/box]

Reach out to QuickBooks Desktop Experts & Get Help With Accountant Copy in QuickBooks Desktop

Using a QuickBooks Accountant’s Copy can save a lot of time and make it easy for you to collaborate with your accountant. In case you are unable to follow any of these instructions, ask your accountant for help or reach out to QuickBooks Desktop support experts at +1888-300-6790.

QuickBooks Error Code OL-232

QuickBooks Error Code OL-232

How to Fix QuickBooks Error Code OL-232

QuickBooks Error Code OL-232 usually occurs while updating the bank account using online services. This QuickBooks error arises due to an internet connection problem, and the bank information is not updated, etc.

Why does QuickBooks Error Code OL-232 Occur?

  • Temporary problem with the bank’s server
  • Internet connection problem
  • Using an outdated version of QuickBooks or Windows
  • Issues in the company file

Steps to Perform Before Fixing Error OL-232

Contacting the Bank

We suggest you contact your bank before trying any solution because there is a chance that they are working with their website or server, and this could be the reason for facing this error on the QuickBooks application. In case they are having some issues, you need to wait for 24-48 hours.

Creating Backup of Company File

Create a local backup of QuickBooks company file

  • Open QuickBooks Application
  • Go to File > Back Up Company > Create Local Backup
  • Follow the instructions on your screen for creating a backup

Update QuickBooks

Update QuickBooks Desktop using the integrated update manager.

  • Open QuickBooks Application
  • Click Help > Update QuickBooks
  • Find and open the Update Now tab and tap on Get Updates
  • Close the application once the update is complete

Steps to Fix QuickBooks Error OL-232

QuickBooks Error Code OL-232

Step 1: Deactivating and Reactivating Bank Feeds

Deactivating Bank Feed

  • Open List > Chart of Accounts or press (CTRL+A)on your keyboard
  • Find the accounts from the list that are causing the error and Right-click on the account(s), and then select Edit Account
  • Open Bank Feed Settings
  • Choose Deactivate All Online Services
  • Save and Close

Reactivating Bank Feed

  • Open List > Chart of Accounts (CTRL+A)
  • Find the deactivated accounts from the list and right-click on them to Edit Account
  • Tap on Set Up Bank Feeds and then click Yes to automatically close all open windows of QuickBooks
  • Enter the bank(s) on the next screen and click Continue
  • On the next window, you will need to enter your Username and Password of your bank and choose Connect
  • It will take some time for QuickBooks to fetch your bank account(s) and then Link the account(s) with a respective existing account
  • Tap Next to proceed

Step 2: Running Verify and Rebuild Utilities

Running Verify Utilities

Use QuickBooks Verify data tool.

  • Open QuickBooks Application
  • Tap File > Utilities > Verify Data
  • Tap OK and close all the open windows
  • Click OK if QuickBooks doesn’t detect any problem with the data
  • Click Rebuild if QuickBooks detects some issue with the data

Running Rebuild Utilities

Use QuickBooks Rebuild Tool

  • Tap File > Utilities > Rebuild Data
  • Tap OK and choose Save for creating a backup
  • Click on View Results once the rebuild is done
  • If there are 0 issues, please follow the further steps mentioned below
  • If there are some issues in your data, you can consult with the experts

Step 3: Creating a Test Company File

The purpose of creating a new test file is to figure out if the problem is with your company file or bank. Follow the below steps for creating a new company file:

  • Tap File > New Company
  • Tap Start Setup and Skip
  • Provide the required information and then click on Create Company
  • QuickBooks will require some time to create a new company file
  • Once the setup is done! Click on Start Working
  • Now you need to add the bank account to the test file

If you are able to download the bank transactions after creating a new test file, there is some problem with your primary company file. You can call QuickBooks experts for more troubleshooting.

However, if you cannot download the bank transactions in the test file, it means your bank will need identity verification or they are making some changes to their website or server.

Step 4: Enabling TLS 1.2 Security Protocol

  • Open Run box by pressing Windows + R
  • Type INETCPL.CPL and press enter to open Internet Properties
  • Go to Advanced Tab
  • Scroll down and find the security section
  • Uncheck the box that says Use TLS 1.0 and check the box that says Use TLS 1.2
  • Click on Apply and OK to exit
  • Restart your computer to apply changes

Contact QuickBooks Desktop Experts to Repair Error Code ol-232 QuickBooks

These steps will help you to fix the QuickBooks error code OL-232. However, if you are still facing the problem after following the above mentioned steps, you will need to contact the QuickBooks Desktop Support Team, and they will help you to fix this issue. 

quickbooks update error

Fix QuickBooks Update Error

How to Fix QuickBooks Update Error?

quickbooks update error

Have you been facing trouble with updating your QuickBooks Desktop? If yes, then you’re on the right page right now – because we have tips to fix these errors all by yourself. That’s the best part about having QuickBooks – you don’t need a technician to fix the errors, you can do it yourself. In this support article, we will provide self-help instructions to fix the QuickBooks update error.

We’ll start with the possible errors you can face and a solution for each and every one of them. However, before that let’s see what is common with these errors and how do they occur in the first place.

What is QuickBooks Update Error and How Do They Occur?

Just as the name suggests, these are errors that stop you from upgrading QuickBooks. Additionally, you may not be able to install any new features or even worse, witness the software freezing when you’re trying to update it.

So, how does this really happen?

There are 4 possible reasons why you’re facing this:

  • Poor internet connection
  • Restrictive firewall or internet security
  • Having multiple versions in one machine
  • Virus or malware attack

Possible Causes for QuickBooks Update Error

There are mainly 5-6 errors that occur when you’re trying to update your QuickBooks Desktop software. These include:

QuickBooks Update Error 12037

When you try updating your Payroll services, this is a common error that might occur due to either of the 4 reasons mentioned above. This is what it will look like:

“QuickBooks Error 12037: QuickBooks cannot complete this update.”

Here’s what you can do to solve the error:

  • Download TLS 1.2 Utility and run the software
  • Make Internet Explorer your default browser if it isn’t
  • Close the application and open the browser
  • Press the ALT key and go to the Security tab
  • Go to the Globe icon and set the security level to medium-high
  • Next, go to the Connections tab and select “Never Dial a Connection” or the correct ISP in case you use a dial-up node
  • Now, you go to the LAN settings and ensure that auto-detect is on
  • Check the option for using a proxy server and uncheck if the port is 80. Check it if otherwise
  • Now, restore your advanced settings and then select “Use TLS 1.2”
  • Save your changes, close the window and restart the PC

QuickBooks Update Error 12029

QuickBooks Error 12029 and is faced by a lot of people. This can frustrate anyone using the software. This error occurs when you are updating Quickbooks or when you are trying to update Quickbooks payroll service.

QuickBooks Update Error 12038

This is a generic error that occurs when you’re upgrading your software. You may not get a very specific error number or message in this situation. So, assuming this to be one of the errors, you just need to check your internet connection, firewall settings, and probably even your date and time settings.

Do ensure that your firewall has Port 80 and Port 443 enabled and gives access to the following files:

  • AutoBackupExe.exe
  • Dbmlsync.exe
  • DBManagerExe.exe
  • FileManagement.exe
  • FileMovementExe.exe
  • IntuitSyncManager.exe
  • QBCFMonitorService.exe
  • QBDBMgr.exe
  • QBDBMgrN.exe
  • QBGDSPlugin.exe
  • QBLaunch.exe
  • QBServerUtilityMgr.exe
  • QBW32.exe
  • QuickBooksMessaging.exe

QuickBooks Update Error 12045

This is what the error looks like:

QuickBooks Error 12045: Failed to download content ID 167822228. There was an error downloading the software update. (12045)”

Apart from the common causes of Update errors, this error could also occur due to incorrect date and time settings or the inability to connect to the Intuit server.

However, the only way you can resolve this error is by adjusting date and time settings, configuring firewall settings (as mentioned above), or resetting the internet security settings (as mentioned in error 12037).

QuickBooks Update Error 12157

If you’re using an outdated version of QuickBooks Desktop for really long, it might make it difficult for you to upgrade later. Usually, it leads to the slowing down of the system, which may also lead to crashing it in a severe situation.

QuickBooks Error 12157 can also be resolved by simply changing the date and time settings or configuring firewall and internet security settings. If you have multiple versions in your system, it is better to ensure that you have one.

Most Common Solution to Repair QuickBooks Update Error

In most cases, checking for internet connection, date and time settings, internet security settings and firewall settings can solve your problem. If your firewall wasn’t on in the first place, it could be a virus attack – in which case you need to fix that first.

So, fixing QuickBooks Desktop Update Errors in a way hardly involves too much of a job. In case you need assistance from a QuickBooks expert call +1888-300-6790.

com error in quickbooks desktop

Com Error in QuickBooks Desktop (Updated)

What is QuickBooks COM Error in QuickBooks Desktop 2020?

You may find the Crash: Com Error when working on QuickBooks. This error usually comes up when you try to open or email invoices, reports, or any other transactions. It will not allow you to proceed unless you click on OK on the pop-up box that reports the error. There are no descriptions for the error and the pop-up box will not allow you to click anywhere else on QuickBooks. As a result, you may find yourself pretty limited with your use of QuickBooks when you end up with this error on the screen.

What Causes COM Error in QuickBooks 2019?

com error in quickbooks desktop

The error usually shows up if you have missing MS-Office components or missing Windows components. In most cases, it has been noticed that the error may occur if you are using an old version of Microsoft Outlook. Steps for solving the problem must be followed in the same sequence. Whether you get the error while trying to email a report or when you try to open an invoice, the solution will remain the same.

Users facing this error reported that it occurred after updating Outlook to the Monthly Channel Version 1805 (Build 9330.2087). The issue was fixed in the Monthly Channel Version 1805 (Build 9330.2118) or higher.

Check if the same error occurs when you try to perform other tasks on QuickBooks like viewing a different report or emailing another invoice. This will help you identify if the problem relates to QuickBooks in a whole or a particular file only. If everything else works fine, then only one file is corrupted and your troubleshooting may require checking for problems with that single file only.

How to repair QuickBooks Com Error in QuickBooks Desktop 2019 (Pro-Premier-Enterprise) Version

QuickBooks com error

  1. Update Outlook

Since the error occurs because of an old Outlook version, the first and most important step in resolving the problem is updating Outlook. Microsoft reports that the update should solve the problem, but it advises that you may have to restart Microsoft Outlook up to 3 times before it incorporates all service changes to function without errors during 3rd party application interactions.

Follow these steps to update Outlook:

  • Open Outlook
  • Click on File and go to Office Account
  • Click on Update Options and choose Update Now

Restart Outlook and reopen QuickBooks. Check if the error persists.

  1. Make sure Outlook is set up as the default email app

The next step is to make sure that Outlook is set up as the default email application so that the email you are trying to send goes through Outlook. Follow these steps to make Outlook the default mail app:

  • Go to Control Panel on your computer
  • Click on Default Programs and choose Set Default Programs
  • Choose MS Outlook from the list of programs and click on ‘Set this program as default’
  • Click on OK to apply your settings

Restart QuickBooks and try opening a report and sending it through Outlook. If you still get the error, then proceed to the next step.

  1. Add an email account to Microsoft Outlook

If you do not already have an email account set up on Microsoft Outlook, then add an email account and then try to send the email once again. Follow these steps to add an account:

  • Open Microsoft Outlook and click on ‘File’ on the top left of the screen.
  • Click ‘Add Account’ to start setting up an account on Outlook
  • Enter the email address that you would like to use on Outlook and click on ‘Connect’
  • Outlook will automatically identify the server settings and fill it in for you. Wait for the configuration to complete. Then click on ‘Connect’.
  • Enter the password linked to your email address and click on OK.
  • The setup will be complete. Click on OK.

Open QuickBooks Desktop and click on ‘Edit’. Head to ‘preferences’ and choose ‘Send Forms’. Click on ‘My Preferences’ tab. Make sure Outlook is selected as your preference.

  1. Toggle mail settings

Toggle the mail settings on your computer to refresh the system and help reinstate the connection between Outlook and QuickBooks desktop. To do this follow these steps:

  • Make sure both QuickBooks and Outlook is closed
  • Open Control Panel
  • Click on Mail and choose Microsoft Outlook
  • This will automatically open a small window with the Mail Set up details
  • If the option ‘Always uses this profile’ is selected, then switch to the option that says ‘Prompt for a profile to be used’. Click on Apply to save your selection.
  • Now toggle back to ‘Always use this profile’ and click Apply.
  • Click on OK to close the window

Open QuickBooks and check if the error reappears. If you are able to proceed without errors, then the problem is solved but if the error comes up then try the next step.

  1. Create a new Outlook Email Profile

To rule out the possibility of a corrupt email profile causing the problem, you must create a new Outlook Email Profile and check if the problem is solved. To create a new profile you must follow these steps:

  • Go to Control Panel on your computer
  • Click on ‘mail’
  • When you get the small Mail Setup Window on your screen, click on Add
  • Choose a name for the new profile and click OK
  • Follow the prompts to add an email address in the new profile
  • Makes sure ‘Always use this profile’ is checked
  • Choose the new profile from the drop-down menu next to ‘Always use this profile’
  • Click on Apply and then click on OK to close the window

Doing this will not delete your existing profiles. Open QuickBooks and check if you have been able to resolve the error. If so then your existing profile may have been corrupted.

  1. Run QuickBooks in compatibility mode

When you use compatibility mode, the application runs on basic resources only and does not have any intervention from other third-party applications. This is done to isolate the problem and figure out if the problem is with QuickBooks, the operating system or a third-party software program. If QuickBooks runs without errors in compatibility mode then you may have a problem with the other software programs intervening with QuickBooks. It is ideal to have a professional look into the problem if QuickBooks runs in compatibility mode but does not run in normal mode.

To run QuickBooks in compatibility mode, follow these steps:

  • Close QuickBooks
  • Right-click on the QuickBooks icon on your desktop
  • Click on Properties
  • Go to the Compatibility tab and check the box next to ‘Run this program in compatibility mode for’
  • From the drop-down menu below, select the appropriate operating system (like Windows 7)
  • Check the box that says ‘Run this program as an administrator’
  • Click on Apply and then click on OK to close the box.

How to Contact QuickBooks technical support to fix QuickBooks Com Error?

If this still does not solve your problem then you must contact QuickBooks for further support on this problem. Dial QuickBooks 24/7 helpline number +1888-300-6790. There is a possibility that you may be directed to Microsoft since the error arises out of a problem related to Microsoft Outlook. Further troubleshooting may require technical expertise and if you are not confident troubleshooting the operating system then you must consider getting professional support for solving the problem. Troubleshooting may involve repairing Microsoft Office, running Windows updates, and creating a new admin user account for Windows.

QuickBooks COM Error in QuickBooks 2018, 2019, 2020
  1. COM Error in QuickBooks Desktop 2019 (Windows 10)
  2. QUICKBOOKS COM ERROR CRASH IN QUICKBOOKS DESKTOP
fix quickbooks script error

QuickBooks Script Error

QuickBooks Script Error Overview

When a user executes a feature in QuickBooks which requires the involvement of the web to proceed like QuickBooks Web Connector. These features connect with QuickBooks servers to provide an output or perform a function. They require the use of third-party applications in order to communicate. When QuickBooks is unable to perform the function Quickbooks script error appears on the screen.

What is the script error in QuickBooks desktop?

QuickBooks Script Error

The script error in QuickBooks is a common Internet Explorer error. It occurs when applications like QuickBooks exchange information with a webpage. The script error is displayed when the Javascript or VBScript codes of a webpage have a problem.

Although QuickBooks tries to download information from QuickBooks online servers in order to display information to the user. The script error pops up and there is an error in downloading the information.

This error can occur while running any version of QuickBooks. QuickBooks Online or QuickBooks desktop-like Pro, Premier, or Enterprise.

Multiple Appearance of QuickBooks Script Error

  • Script Error
  • Error in Script
  • Script error line #### character ## object ####

Screenshots of Script Error in QuickBooks

Script error in QuickBooks
QuickBooks script error startup

Causes of QuickBooks Internet Explorer Script Error

QuickBooks script error at startup of establishing a connection with web-based sources to download information can occur due to various reasons.

They are as follow:

  1. Script processing functions are disabled/blocked
  2. Malware/Spyware or infection in your system
  3. Any changes made to the system prior to the occurrence of script error
  4. Getting intermittent script error with one website
  5. Script plugin or software is damaged i.e. JAVA, ADOBE FLASH, etc
  6. The download data from the web source is incompatible with script software format
  7. Default browsers cache folder is full or corrupted
  8. Active X components damaged or missing
  9. Script debugging feature is enabled
  10. A firewall or third party application is blocking the script function
  11. QuickBooks data file is damaged
  12. Windows user is corrupted or damaged

How to Fix/Resolve QuickBooks Script Error

fix quickbooks script error

There are various causes of script error in QuickBooks. Perform different troubleshooting steps provided until you figure out the root cause and reach the resolution. The following troubleshooting steps for script error in QuickBooks are as follow:-

Solution 1: Clear Cache data folder of Microsoft Internet Explorer or the default browser

  • Open Internet Explorer
  • Select tools
  • Click on Internet options & then the general tab
  • Click on the Delete option under browsing history
  • Checkmark all the options like cookieshistory & temporary internet files
  •  Click on apply and then ok

Solution 2: Disable add-ons on Microsoft Internet Explorer or your default browser

  • Open IE
  • Go to tools
  • Select Internet options
  • Choose programs tab
  • Click on manage add-ons
  • Select the disable add-ons function & click ok

Solution 3: Reset your default browser or Internet Explorer

  • Open Internet Explorer
  • Click on tools
  • Select Internet Options
  • Click on the Advanced tab
  • Click on Reset to default and click on apply & Ok

Solution 4: In case you want to add the web source to a trusted site add the web source to the exception list in your browser.

  • Open IExplorer
  • Select Tools 
  • Go to Internet Options.
  • Click on the Security tab.
  • Add *.intuit.com to trusted sites.

[box]Mention performing these necessary steps to your IT department or technical support executive.

Operating System Files Check in Windows

  1. Open Command prompt
  2. Type SFC/SCANNOW to scan system files

Warning: This is a very long process and this function will take several minutes to run.

Disk error checking in Windows

  1. Go to Computer
  2. Right-click on the C:/ drive
  3. Click on the Tools tab.
  4. Under the Error-checking section, click the Check Now button.

Get in touch with software experts on QuickBooks helpline at +1877-700-5829 for immediate technical assistance for script error.[/box]

Solution 5: Disable Script Debugging in your browser

  • Go to Internet options in IE
  • Click on the Advanced tab
  • Scroll down below to two options (Disable Script debugging Internet Explorer & Disable script debugging other)
  • Check them and click on apply & ok

Solution 6: Configure security settings of a default security application or third-party application

Any script blocking feature enabled in the default windows security application should be disabled. Configure the security application or get help from QuickBooks experts remotely.

Solution 7: Damaged Windows User

If your user in Windows is corrupted or damaged create a fresh new user with equal admin rights to stop getting script errors. This is only applicable if you are getting a QuickBooks script error with every web source.

Solution 8: Re-install the plugin software

Maybe your script processing application is damaged. And you need to re-install or repair the software

  • Locate the plugins installed in your control panel
  • Reinstall all the plugins like JAVA, ADOBE FLASH, and .Net framework

Solution 9: Verify Active Scripting & Uninstall Active X

Active X controls are disabled at a high-security level in Internet Explorer

  • Open IE and go to Internet options
  • Select tools and click on the Security tab
  • Click on Default Level and click on Ok

Sometimes Active X is damaged which prevents the browser to display QuickBooks data. Uninstall the file to unblock access to your QuickBooks file.

Uninstall or remove the ActiveX file in Internet Explorer

  • Go to options in IE
  • Click on Settings
  • Click on View Objects
  • Check all ActiveX files currently installed in your system
  • Locate file name starting with qboax like qboax11 or qboax11.dll
  • Ensure you close all Internet Explorer running windows and delete the located files from the system

Solution 10: Repair your QuickBooks Data File

Repair your QuickBooks company file using QuickBooks file doctor. Download and install QuickBooks file doctor from the Official QuickBooks download page.

Get in touch with a QuickBooks support expert to help you fix the QuickBooks script error

If the above-provided troubleshooting steps fail to resolve the QuickBooks script error. Get immediate remote support assistance from technical experts on the QuickBooks helpline at +1877-700-5820.

QuickBooks Script Error FAQ’s

  1. What is a script error in Internet Explorer?
  2. How to fix null script errors in QuickBooks?
  3. How to uninstall ActiveX file in Internet Explorer?
  4. How to disable script debugging in Internet Explorer?
  5. How to fix script errors in QuickBooks desktop?

QuickBooks not sending emails ? Fix it now

QuickBooks Not Sending Emails in QuickBooks Desktop

QuickBooks not sending emails

While working on QuickBooks you may encounter that QuickBooks is unable to send emails to Outlook or QuickBooks not sending emails which are causing issues to generate the invoices, in this scenario the very first thing to do is check whether any other Outlook window is opening or running in the background. If not then there are other root causes that are likely to cause this issue, some of them are mentioned below :

  • Damaged QuickBooks Company file (.qbw)
  • Incorrect Outlook Installation
  • Email setting not configured properly
  • MAPI32.dl file is corrupted

https://smbdaily.com/fix-error-quickbooks-is-unable-to-send-your-email-to-outlook/

Perform standard solutions for QuickBooks unable to send Emails to Outlook in QuickBooks desktop

Solution 1: Make sure that your email preferences are configured properly in Outlook

  • In QuickBooks go to Edit > Preferences > Send forms > My Preferences > Set Send E-mail using to Outlook or the option that you want
  • Exit all QuickBooks windows and Restart your Computer

Solution 2: Check your Email preferences in your default browser i.e. IE or Chrome

  • For Internet Explorer : Close QuickBooks > Open IE > Go to Tools > Internet options > Select Programs tab 
  • In the Programs tab make sure that the default email is selected which you use for your Emails
  • Restart your System and QuickBooks

Solution 3: QuickBooks Running as an Administrator

  • Right Click on the QuickBooks icon on your desktop and go to properties
  • Go to compatibility mode
  • Uncheck Run this program as an administrator
  • Restart QuickBooks

Solution 4: When the MAPI32.dl file is corrupted, If you are not very technically good then please do not try it yourself contact QuickBooks customer service phone number on+1888-300-6790 for instant help, or you can test and repair MAPI32.dl file by yourself.