30-Day Refund & Return Policy

At SMBDaily.com, we want our customers to feel confident when purchasing digital products from our store. This 30-Day Refund & Return Policy explains when you may request a refund, how to submit a request, and how we process approved refunds.

Because our products are delivered digitally, certain conditions apply to refunds. Please read this policy carefully before making a purchase.

1. 30-Day Refund Period

Eligible customers may request a refund within 30 calendar days from the date of purchase.

Refund requests submitted after the 30-day period may not be eligible for a refund unless required by applicable law.

The 30-day period begins on the date the order is successfully placed, regardless of whether the customer has downloaded, accessed, or activated the digital product.

2. Eligible Refunds

A refund may be considered when:

• The purchased digital product cannot be delivered because of a technical issue on our side.

• The product is materially different from the description provided on SMBDaily.com.

• The product cannot be activated or used because of a verified issue attributable to the product or our fulfillment process.

• We are unable to provide the purchased product or a suitable replacement.

• A duplicate order was accidentally placed and the duplicate product has not been activated, registered, or used.

• The customer contacts us within the 30-day refund period and provides the information reasonably necessary to verify the order and issue.

Where appropriate, we may first attempt to resolve a technical or activation issue before processing a refund.

3. Digital Product Activation and Usage

Digital products are delivered electronically and may include software licenses, activation codes, license keys, downloads, subscriptions, digital files, or other electronically delivered products.

Once a digital license, activation key, subscription, or other digital product has been successfully activated, registered, redeemed, or substantially used, the purchase may no longer be eligible for a refund, except where:

• The product is defective or materially unusable due to an issue attributable to us;

• We are unable to provide a working replacement or reasonable resolution; or

• A refund is required under applicable consumer protection law.

Customers should contact our support team as soon as possible if they experience an activation, installation, compatibility, or delivery problem.

4. Products Not Eligible for Refund

Unless required by applicable law, the following may not qualify for a refund:

• Digital products that have been successfully activated or redeemed and are functioning as described.

• Products that have been substantially used after activation.

• Orders where the customer purchased the wrong product despite the product information being clearly provided before purchase.

• Orders where the customer no longer wants or needs the product after successful activation.

• Refund requests submitted more than 30 calendar days after purchase.

• Products obtained through unauthorized resale, transfer, fraud, or chargeback activity.

• Orders where the customer has already received and used a replacement product or equivalent resolution.

These exclusions do not limit any rights that cannot legally be excluded under applicable consumer protection laws.

5. Delivery Problems

If you have not received your digital product, please contact us before requesting a payment dispute.

Digital products are normally delivered electronically to the email address provided during checkout. Delivery may be affected by incorrect email addresses, spam filters, email-provider delays, or other technical circumstances.

If you do not receive your order, please contact our support team so that we can verify the order and assist with delivery.

6. How to Request a Refund

To request a refund, please contact SMBDaily.com customer support within 30 calendar days of your purchase.

Please provide:

• Order number

• Name used for the purchase

• Email address used during checkout

• Product purchased

• Date of purchase

• Reason for the refund request

• A description of any technical or activation issue, where applicable

We may request additional information reasonably necessary to verify the order and investigate the issue.

7. Refund Review

Refund requests are reviewed individually based on the circumstances of the order and the terms of this policy.

Where a technical issue can reasonably be resolved, we may offer troubleshooting, product assistance, or a replacement before issuing a refund.

Our goal is to resolve legitimate customer issues fairly and promptly.

8. Refund Processing

If a refund is approved, it will generally be issued to the original payment method used for the purchase.

Once we initiate the refund, the time required for the funds to appear in the customer’s account may depend on the payment provider, bank, card issuer, or other financial institution.

SMBDaily.com does not control the processing time imposed by a customer’s bank or payment provider.

9. Partial Refunds

Where appropriate, a partial refund may be offered when only part of an order is affected and the remaining portion of the purchase remains usable.

Any applicable partial refund will be communicated to the customer before processing.

10. Order Cancellation

If you need to cancel an order, please contact us as soon as possible after purchase and before the digital product is activated or substantially used.

Because digital products can be delivered immediately, we cannot guarantee that a cancellation request can be accepted after fulfillment or activation.

11. Chargebacks and Payment Disputes

Before initiating a chargeback or payment dispute, we ask customers to contact SMBDaily.com so that we have an opportunity to investigate and resolve the issue.

Unauthorized or fraudulent transactions may be investigated and reported to the relevant payment provider where appropriate.

Nothing in this section limits any rights available to customers under applicable law.

12. Consumer Rights

This policy is intended to provide a clear and fair refund process and does not remove or restrict any mandatory rights that customers may have under applicable consumer protection laws.

Where applicable law provides a customer with rights that are more favorable than this policy, those legal rights will continue to apply.

13. Policy Changes

SMBDaily.com may update this Refund & Return Policy from time to time to reflect changes to our products, services, business practices, or applicable legal requirements.

The latest version will be published on this page with the applicable effective date.

14. Contact Us

If you have questions about this Refund & Return Policy or need assistance with an order, please contact SMBDaily.com through the contact information provided on our website.

Contact

SMBDAILY LLC
1603 Capitol Ave, Suite 413G-2678
Cheyenne, Wyoming 82001
United States

Phone: +1 888-898-2181