QuickBooks desktop is an essential tool for businesses to streamline the accounting process. QuickBooks desktop is prone to errors that disrupt day-to-day operations. One of the most common errors among the 15XXX series is QuickBooks error 15103. With the right guidance and implementation of correct troubleshooting steps, QuickBooks users can repair QuickBooks error 15103.

What is QuickBooks Error 15103?

QuickBooks error 15103 typically occurs when users attempt to update payroll or QuickBooks desktop. When this error occurs, users see a message stating Error 15103: Unable to update payroll or QuickBooks Error 15103: the specified file path is invalid. In this support article, we will talk about the QuickBooks Error 15103 introduction, its causes, preventive methods, and troubleshooting steps.

Common Symptoms of QuickBooks Error 15103

Identifying Root Causes of Error 15103

It is important to understand the root cause of the error before performing any troubleshooting steps. QuickBooks Error 15103 commonly occurs due to damaged installation files or update files in QuickBooks desktop. Additionally, a corrupt company file can also lead to QuickBooks error code 15103 in QuickBooks.

How to Fix QuickBooks Error 15013

QuickBooks Error 15103
QuickBooks Payroll Error 15103 – Fix & Support 2024

Run QuickBooks as an Administrator

Run QuickBooks desktop as an admin and then update your QuickBooks desktop & Payroll:-

Verify QuickBooks Desktop Payroll Subscription

Ensure that your payroll subscription is active and up-to-date. Sometimes, expired or inactive subscriptions can trigger error 15103 in QuickBooks.

Run QuickBooks Install Diagnostic Tool

If manual update installation fails to resolve the error, use the QuickBooks Install Diagnostic Tool to fix QuickBooks error 15103 or payroll error 15103:

Use QuickBooks Tool Hub

Download and Install the QuickBooks tool hub and use the Quick Fix My Program feature to fix QuickBooks error 15103.

Launch Quick Fix My Program to check

After you have downloaded and installed the QuickBooks tool hub, open the application and in the launchpad follow the steps below:-

Now, Go to the QuickBooks desktop update window to start updating QuickBooks desktop and payroll again. If the issue persists, try the below steps for troubleshooting QuickBooks error 15103.

Delete Component File

Check if you are still getting QuickBooks Error 15103 in the update window for payroll. If the error persists, move on to the next solution.

Install Digital Signature Certificate

Repair QuickBooks Desktop

Download and Run the QuickBooks Install Diagnostic tool within the QuickBooks tool hub. Follow the instructions on how to do it:-

Uninstall and Install QuickBooks

Re-install your QuickBooks desktop to fix QuickBooks error 15103. Perform the steps below:-

Disable Third-Party Antivirus

In some cases, third-party antivirus software may interfere with QuickBooks update processes. Temporarily disable any such software and attempt to update QuickBooks to see if the error 15103 persists.

Seek Professional Assistance From QuickBooks Payroll Support

QuickBooks Error 15103 can be a hindrance to smooth QuickBooks payroll workflow and productivity, but with the right troubleshooting methods and fixes, you can overcome this obstacle effectively. By following the steps outlined in this guide, you can resolve QuickBooks Error Code 15103 and ensure uninterrupted usage of your payroll. Should you encounter any difficulties during the troubleshooting process, don’t hesitate to seek assistance from QuickBooks payroll support for expert guidance and assistance.


Can QuickBooks Error 15103 lead to data loss?

While it typically doesn’t cause data loss, resolving it promptly is essential to avoid further complications.

Is it safe to manually edit the Windows registry to resolve Error 15103?

Editing the registry carries risks and is recommended for advanced users after backing up to prevent potential issues.

How often should I update my QuickBooks software to prevent Error 15103?

Regular updates upon new releases or patches are advisable to minimize the risk of encountering Error 15103.

What if QuickBooks File Doctor fails to resolve Error 15103?

If unsuccessful, consider seeking assistance from QuickBooks support for further guidance.

Can malware or virus infections cause QuickBooks Error 15103?

Yes, infections can corrupt QuickBooks files, leading to Error 15103. Maintaining robust antivirus protection and regular system scans can help prevent such issues.