Skip to content
SMBDAILY
  • Home
  • BOOKKEEPERS
  • CLOUD HOSTING
  • OUR SERVICES
    • QuickBooks Error Support
    • QuickBooks Enterprise Support
    • QuickBooks Pro Support
    • QuickBooks Point of Sale Support
    • QuickBooks Desktop Support
    • QuickBooks Payroll Support
    • QuickBooks Tool Hub
    • QuickBooks File Doctor QBFD
  • Knowledgebase
  • Toll Free: +1-888-727-4587

Tag: account

Can’t Login To QuickBooks Desktop

Posted on April 27, 2022 | by Dylan | Leave a Comment on Can’t Login To QuickBooks Desktop

Intuit QuickBooks Desktop account sign-in window opens up in a new tab when the user tries to login into his desktop services account. The user is unable or can’t login to QuickBooks desktop account when trying to use merchant services or any online services. QuickBooks desktop login issues can be due to various reasons in QuickBooks Pro, Premier, & Enterprise.

Can't login to QuickBooks desktop account

Are you on this page & cannot log in to your QuickBooks desktop account? This is a very common situation that user faces when signing in to a QuickBooks desktop account.

Is the user experiencing a can’t login to QuickBooks desktop issue or see sorry login failed to your account message? Follow the methods for a timely solution in this support article.

Causes of Can’t Login to QuickBooks Desktop

  • Old files stored via a browser like a cache & cookies blocking application connection or revoking information exchange
  • Account information entered is incorrect for the desktop account
  • Browser compatibility
  • QuickBooks desktop is not updated
  • QuickBooks company file data has lost integrity

There might be other causes of this problem, finding the root cause of can’t login to QuickBooks desktop problem is important first. By knowing the exact cause can’t login to QuickBooks desktop error can be resolved timely.

How to Fix Can’t Login to QuickBooks Desktop Problem

The right fix that will resolve can’t login to QuickBooks desktop issue can be considered by analyzing the QuickBooks desktop version & other important factors that can cause this error. In this help guide our support team of QuickBooks desktop experts has provided troubleshooting methods or instructions to get rid of QuickBooks desktop can’t log in errors.

Methods to Fix QuickBooks Desktop Login Problem

Below-mentioned instructions are used to fix can’t login to QuickBooks desktop problem. Use each method patiently and check if the issue is still there.

Method 1 – Clear Browser Cache & Old Files

When you browse websites on the internet files get stored in your computer in the form of caches & cookies. These files create problems when they get old or block access to other websites. If you see blank pages, missing information,  trouble loading pages, or QuickBooks network error, etc when you sign in to your QuickBooks desktop account. Try these steps in order to repair this problem.

  • Open your default browser
  • Go to browser settings
  • Navigate to History
  • Find the option to clear, history, caches, and cookies in the browser
  • If you don’t find the options look for reset browser settings

Below are the steps for common browsers used by QuickBooks desktop users.

Google Chrome

  • Navigate to the right top
  • Click on the three-dot icon
  • Click on history
  • Choose clear browsing data

Mozilla Firefox

  • Open Firefox, choose firefox next to the apple icon
  • Click on preferences > history 
  • Click the clear cache & cookies option

Safari

  • Open Safari browser
  • On the top menu
  • Tap on the History option
  • Click on the last option Clear History

Also, Check how to fix QuickBooks Internet Explorer Turned off Error

Method 2 – Reset your QuickBooks desktop password

  • When you see the QuickBooks desktop account login page, below the login button click on I forgot my user ID or Password
  • You will be asked for your recovery phone number or email address in the next window, enter the information
  • Click on the continue button after entering the information
  • Choose the option to reset the account by receiving the code in your email
  • You will receive a password reset link in the email associated with the QuickBooks desktop account

 Methods 3 – Verify & Rebuild the QuickBooks company file 

  • Open your company file in the QuickBooks desktop
  • Navigate to the Top menu
  • Click on the file option
  • Choose Utilities
  • Click on Verify data
  • Let the utility finish the scan

If you see Your QuickBooks file has lost data integrity, Rebuild your QuickBooks company file

To rebuild your company file data

  • Navigate to the Top menu
  • Click on the file option
  • Choose Utilities
  • Click on Rebuild Data
  • You will receive a notification to save a backup before rebuilding QuickBooks data
  • Tap the ok option
  • Ensure data backup for any loss or mishappening in future
  • Let the rebuild data utility is finished

After performing these steps check to see if you can log in to your QuickBooks desktop account. If you still can’t login to QuickBooks desktop account. Follow the next method in the help guide.

Method 4 – Check your Browser compatibility with QuickBooks

Check the browser compatibility you are using with QuickBooks online services. Follow these steps-

  • Open your default browser
  • Go to https://fixit.intuit.com
  • If you see a red warning when you open this URL
  • You need to update your default browser settings
  • Click on the button under the red light warning to see the instructions to update your browser settings

Contact QuickBooks Desktop Experts

In case you are unable to fix can’t login to QuickBooks desktop problem. Reach out to our QuickBooks error support experts on our toll-free helpline at +1888-727-4587. Get instant resolution for QuickBooks can’t login error or any query related to QuickBooks desktop versions like QuickBooks Pro, Premier & Enterprise.

Posted in QuickBooks Help | Tagged account, can't, cannot, desktop, login, quickbooks
Reconcile bank account & credit card transactions

Reconcile Bank Account Statement & Credit Card Transactions in QuickBooks

Posted on November 18, 2019 | by Dylan | Leave a Comment on Reconcile Bank Account Statement & Credit Card Transactions in QuickBooks

How to Reconcile bank account statements & credit card transactions in QuickBooks?

If you have been using QuickBooks for a long time then you would have come across the reconciliation of your bank account and credit card in QuickBooks a few times. It is important that bank accounts and credit cards are regularly reconciled on QuickBooks.

What is a Reconciliation in QuickBooks?

Reconciliation is the process of matching your company’s accounting records on QuickBooks with those on your bank account or credit card. It is intended to help you improve the accuracy of your transactions. For this reason, it is advised that you reconcile your QuickBooks records regularly with your bank account and credit card. The process of reconciliation takes place electronically where items you entered in QuickBooks are matched with the transactions in your account.

Benefits of Reconciliation

Reconciling your bank account and credit cards in QuickBooks has the following benefits:

Reconcile bank account & credit card transactions

Accuracy of records maintained in QuickBooks desktop

It helps keep your accounting up to date and identical to what your bank or credit card statements show. This gives you the chance of identifying errors that may have occurred either on your QuickBooks records or from your financial institution.

The ending balance in QuickBooks matches what you have in your bank account statements

Business owners would realize the importance of having the right balance reflect in QuickBooks because many transactions would rely on that balance. It gives you the opportunity to track the transactions and figure out when payments were made or received.

Reduces the risk of issuing payments when your company may not have adequate funds

Closely tied to the above point, many business owners may issue payments looking at their QuickBooks balance only to realize that they may not have adequate funds in the bank account. Reconciliation limits such problems.

Improves financial efficiency for your business

Reconciling your bank account and credit card in QuickBooks also gives you insight into bank fees and additional charges which you may otherwise overlook. It helps identify unwanted costs to the business and helps you reduce any of these charges or fees where possible. As a result, reconciliations can improve the financial efficiency of your business.

Prepping up for the reconciliation process on QuickBooks desktop:

  • Back up your QuickBooks company file
  • Set up the bank or credit card account in QuickBooks with the correct beginning balance
  • Accurately enter all uncleared transactions for the statement period
  • Keep a copy of the bank statement or credit card statement handy

Reconcile a bank account statements in QuickBooks Desktop Easily 

  • In your QuickBooks Desktop, click on ‘Settings’, then click on ‘Tools’
  • Choose ‘Reconcile’

This will open the ‘Begin Reconciliation’ window on your screen. If you have a QuickBooks Merchant or Payments account and you are not signed in, then QuickBooks Desktop will automatically detect this and prompt you to Sign In. You must sign in to make sure that your account is linked to a valid company ID.

How to reconcile bank account transactions

You are required to enter the following details to begin the reconciliation process on QuickBooks desktop:

  1. Choose the appropriate bank account or credit card from the drop-down menu
  2. You will find the statement date is auto-filled by the system. It can be changed according to your requirements. Usually, the date chosen automatically by the system is either 30 or 31 days from the statement date entered in the last reconciliation.
  3. The beginning balance will also be automatically filled by adding up all previously cleared transactions. This should be the same as the opening balance on your statement.
  4. The ending balance is blank. You must enter the amount mentioned in your statement for the ending balance.
  5. The service charge and interest section are to be used if you have not already entered these details as QuickBooks transactions already. If the statement shows a service charge that hasn’t been entered in QuickBooks yet then enter the amount along with the date of the charge and fill in the account and class appropriately. Similarly, if interest has been earned then enter the amount with the date on which interest was earned.
  6. The locate discrepancies button is used to check discrepancies in your statement and QuickBooks account.
  7. The Undo Last Reconciliation Button is used if you want to start all over again with the reconciliation process. This may mean you want to change the opening date or may undo the last reconciliation as part of the troubleshooting process where you are required to go back to the last reconciliation. By clicking on this button you will undo everything you did in the last transaction which means cleared transactions will become uncleared once again and your beginning balance will go back to the previous beginning balance.
  8. Once you have entered all the details in the Begin Reconciliation window then you can click on Continue to reach the Reconcile Window.

FIX QUICKBOOKS ERRORS USING QUICKBOOKS TOOL HUB

Reconciling all Bank account & Credit transactions in QuickBooks Desktop Step by Step

After clicking on Continue, you will reach the Reconcile screen which will show all the transactions on your QuickBooks account. You will find the Checks and Payments on the left side and the Deposits and Other Credits on the right side of the screen. To verify the transactions with those on your bank, you can select the transactions you would like to clear.

Towards the bottom of the page, you will find the ending and cleared balance which will eventually show if there is a difference. If the difference is 0 then your accounts are successfully reconciled. You can click on the Reconcile Account button to complete the reconciliation.

reconcile credit card transactions in QuickBooks

On the reconcile screen you will have a lot of options to easily complete the reconciliation. The different buttons and tabs that you will be using are:

Hide transaction after the statement’s end date

 Any transactions that do not fall inside the statement period you are working on can be hidden by checking this box on the top of the screen. It reduces confusion and helps you easily go through transactions.

All your transactions in QuickBooks will be reflected in either the Checks or Payments section or the Deposits and Other Credits section. If you are reconciling your credit card account then the Headers will show Charges and Cash Advances on one side and Payments and Credits on the other side.

One by one, go through the transactions to match them with your bank or credit card statement and check the transactions that match. Make sure that the amount for the transaction matches as well. When you begin selecting the transactions, the Cleared balance towards the end of the screen will keep changing.

The transactions can be sorted according to date and Amount by simply clicking on the date tab or amount tab once. Clicking the same a second time will sort the transactions in reverse order. Sorting makes it easier to spot transactions when you have lots of transactions to clear.

Items you have marked clear

Any transaction you check is marked clearly by the system and will reflect in the section ‘Items you have marked clear’. You will be able to see the number of items that have been cleared and the section it belongs to.

The Mark All/ Unmark All tab

 If all the transactions match your statement then you can save time by using the Mark All button to check all the transactions in one go. This saves you time and helps you complete the reconciliation process quickly. All these items are now cleared. On the other hand, if you want to begin clearing the transactions all over again then you can click on the Unmark All tab and it will uncheck the checked transactions allowing you to start all over again.

Go To

If there is a small change in the transaction that you must edit in QuickBooks then use the Go To tab and you will be able to reach the transaction edit page directly from the reconciliation window. Save the changes and return to the reconciliation window to clear the transaction.

Matched

This button is helpful for business owners who are trying to reconcile an account that is set up for online banking on QuickBooks. The software intuitively checks the transactions and automatically matches and clears the transactions.

Columns to Display

All QuickBooks transactions will by default show the date, the CHK#, Payee, and Amount in separate columns. You can choose to hide all other columns except the amount column. Some users find it easier to clear transactions when they are looking at fewer columns.

Modify 

If you would like to make changes to the information entered in the Begin Reconciliation Window then you can use this tab.

Towards the bottom right of the screen, you have all the crucial figures related to the reconciliation. While the service charge, the interest earned, and the ending balance are details obtained from the information you enter in the Begin Reconciliation Window, the Cleared Balance will keep changing as you clear more transactions. Lastly, this section will show the Difference which should be zero once you complete clearing all the transactions.

Leave

Use this tab to move away from the Reconcile screen and edit transactions before you can complete reconciling the account. When you visit the account registration page you will notice that items you have marked cleared on the reconcile window show an asterisk next to them. This means that they are still pending because you have not completed the reconciliation. QuickBooks will save your progress in the reconcile screen and when you want to return, simply enter the beginning balance in the Begin Reconciliation Window again to return to the reconcile screen.

Reconcile Now

Once you clear all the transactions, you can click on Reconcile Now. If the difference is zero, the reconciliation is successful and you will see a Reconciliation Report. If the difference does not come to zero then you will get the opportunity to return to the Reconcile Window, Leave Reconcile and review your transactions, or Enter Adjustment where you can enter the adjustment to complete the reconciliation.QuickBooks will automatically create a special account known as the ‘Reconciliation Discrepancies’ account which will reflect the adjustment.

If you are reconciling a credit card account then QuickBooks will prompt you to make a payment for the outstanding balance. You can click on cancel if you do not want to record a payment. 

Connect with a QuickBooks Expert For Reconciliation

Get in touch with industry-specific QuickBooks experts for QuickBooks reconciliation support on the QuickBooks helpline at +1888-727-4587. We provide reconciliation services for free to our clients from various different formats. One-time personalized QuickBooks enterprise support and account reconciliation are free of charge for QuickBooks users.

Learn More About QuickBooks (Quick Links)
  • Checklist for the End of Your Small Business Fiscal Year in QuickBooks
  • QuickBooks Web Connector QBWC
  • QuickBooks Online New Features
  • Improved Features in QuickBooks Desktop Premier 2019
Posted in QuickBooks Help, News | Tagged account, bank, desktop, how to reconcile quickbooks online, how to reconcile in quickbooks desktop 2019, how to reconcile in quickbooks online, how to reconcile in quickbooks online 2018, how to reconcile bank statement in quickbooks desktop, how to reconcile in quickbooks 2019, how to reconcile in quickbooks online 2019, in, into, intuit, online, qb, QBO, quickbooks, quickbooks desktop, quickbooks reconcile, quickbooks reconciliation discrepancy, quickbooks bank reconciliation problems, quickbooks online bank reconciliation report, quickbooks reconciliation beginning balance wrong, quickbooks reconciliation report, reconcile bank account in quickbooks desktop, reconcile bank statement in QuickBooks, reconcile credit card transactions in QuickBooks, reconcile in QuickBooks desktop, reconcile quickbooks, reconciliation, statement, support, transactions

Search

Latest QuickBooks Updates

  • QuickBooks Compile Error in Hidden Module
  • QuickBooks Mac Plus 2022
  • QuickBooks Enterprise Diamond
  • Firewall Configuration for QuickBooks Point of Sale
  • Repair Script Error in QuickBooks Desktop
  • What is QuickBooks Conversion Tool
  • QuickBooks Tool Hub
  • Fix QuickBooks Error H202 | QuickBooks Error H505
  • QuickBooks Error 1925
  • QuickBooks Is Unable To Send Emails Due To Network Connection Failure
  • QuickBooks Error 6131 0
  • QuickBooks Error 6012, 1061
  • QuickBooks Error 12057
  • QuickBooks Error 181016
  • QuickBooks Point of Sale Update Error
  • QuickBooks POS Update
  • QuickBooks Update Service Error
  • QuickBooks Database Server Manager
  • QuickBooks Install Diagnostic Tool
  • QuickBooks Not Working After Windows 10 Update
  • QuickBooks Desktop Pro 2021 No Subscription
  • QuickBooks POS Multi-Store
  • QuickBooks Payment Card Reader – QB21, QB31, QB33
  • QuickBooks Desktop Free Trial Links
  • QuickBooks Script Error

Categories

  • Download QuickBooks
  • General
  • News
  • Payroll
  • Point of Sale
  • QuickBooks Data Recovery
  • QuickBooks Help
  • QuickBooks Infographics
  • QuickBooks Integration
  • QuickBooks Tools
  • Small Business
  • Tax Filing

Latest Updates & Blogs

  • QuickBooks Compile Error in Hidden Module
  • QuickBooks Mac Plus 2022
  • QuickBooks Enterprise Diamond
  • Firewall Configuration for QuickBooks Point of Sale
  • Repair Script Error in QuickBooks Desktop

Important Links

  • Privacy
  • Disclaimer
  • About Us
  • Contact Us

QuickBooks Support Number

Call : +1-888-727-4587 (Toll-free US/UK)

Have A Query

Office Phone Number/Fax : +1-888-727-4587

For Information/Queries: [email protected]m

© 2023 SMBDAILY | All Rights Reserved.