fix quickbooks error missing name list problem

Quickbooks Error – Missing Name List Problem

Fix Quickbooks Error Missing Name List Problem

In this support article, learn how to repair QuickBooks error missing name list problem by using simple troubleshooting steps. However, the only weakness of QuickBooks is that it faces errors and bugs that disturb the important work while performing the important tasks. 

QuickBooks software has completely evolved the world of Bookkeeping and accounting. This software is always loved by its users due to its numerous tools and technical features. It has been praised by multiple companies and firms worldwide. It is a very popular software among users due to its advanced features.

QuickBooks Error Missing name list problem is a very common QuickBooks Error among QuickBooks users. This error occurs when you have some missing names, items, accounts in a few areas of the QB desktop. There is no need to worry as every problem has a solution. All you need to do is give little time to read this article with patience and follow the troubleshooting steps we have provided. 

Reasons for QuickBooks Error “Missing Name List Problem”?

QuickBooks error missing name list problem

Before applying any solution, you need to know the source of the problem. With the help of this, many of your problems will get fixed automatically.

The reasons why QuickBooks error missing name list problem occurs can be the following:

  • Damaged system files of Windows.
  • Incorrect or incomplete installation of the software can cause an error missing name list problem.
  • Improper removal of applications.
  • Third-party applications.
  • Antivirus can also cause this error as it puts the system at risk of errors.
  • Corrupt files.
  • Shutting down system improperly.
  • Virus attack.

Now that we have discussed the causes for the QuickBooks error missing name list problem. Let’s move further to talk about the troubleshooting, where we will show you all the latest solutions helpful in fixing this issue completely.

Solutions to Resolve Error – Missing Name List Problem (QuickBooks Desktop 2021)

fix quickbooks error missing name list problem

If you have any problem/error while using the QuickBooks software, you need to read all these solutions very carefully.

Solution 1: QuickBooks File Doctor

QuickBooks file doctor is a great tool that is easily available for users in the QuickBooks Tool Hub Software system. This tool is an incredible option to resolve most of the problems related to corporate files. Here is how you can use this tool to fix the problem:

fix quickbooks error missing name list problem using tool hub

  • First of all, install the QB Tool Hub software system.
  • Launch the tool hub.
  • Go to the company file problems section.
  • Find and click on the button “Run QuickBooks File Doctor.”
  • Find the company file you are facing a problem with. Click on the repair option to fix it.
  • This tool will automatically detect the problem and fix it. You will get notified about it.

Solution 2: Perform a Clean Install

QuickBooks clean install tool

The QuickBooks clean install utility will be helpful for you to eliminate all the broken and corrupted QuickBooks files from the system. Here is how you need to do this.

  • Open QuickBooks Tool Hub.
  • Navigate to Installation problems.
  • Click on the clean install tool button.
  • The clean install method will be performed.

Solution 3: Using Auto Data Recovery

You can also use the QuickBooks Auto Data Recovery method for recovering all recent transactions. For this purpose, you will need to have the ADR version of the file and the initial dealing Log file. 

The QuickBooks Auto Data Recovery is available for the Premier, Professional, and Enterprise versions of QuickBooks.

  • You can’t make use of the info recovery in the controller editions.
  • The file size limit is 1.5 GB.
  • You need to be using the latest version of QuickBooks.

Now, let’s take a look at the way to restore the files with QuickBooks Auto Data Recovery.

tlg file in quickbooks desktop

  • Create a folder on your system named QBTest.
  • Open the folder where the company file is located.
  • Find the .tlg to access the company file folder. 

If you are unable to find the .tlg file, you will need to try these steps to show file extensions.

  • Press Windows + E to open the File Explorer.
  • Go to Organize and choose Folder and Search choices.
  • For Windows 8, 8.1, & 10, you will need to choose “read” and then select file name extension.
  • Click on Hide extensions for all file types.
  • Click Apply, then Ok to close the dialog box.

data recovery for quickbooks error missing name list problem

  • Go to the QuickBooksAutoDataRecovery folder. It is one of the exact locations for your company file.
  • Copy the .QBW.adrfile from here and past it to the QBTest folder. You will need to have the .tlg and .QBW.adr files present in the QBTest folder.

adr file in quickbooks desktop

  • Right-click on .QBW.adr file and rename it.
  • Delete .adr from the file.
  • Open QuickBooks.
  • Open the file you saved in the QBTest folder. Register with your account to verify all the transactions area units there.
  • Go to File and then Utilities and verify your information to check the status of the recovered file.
  • If this copy is good, you can move the broken file to the original location and transfer the copy from QBTest to the initial location.

Solution 4: Restore Backup from Earlier Version

Press the F2 key after launching the QuickBooks desktop. Find the last backup or rebuild done for your QuickBooks company file. Check the location of the company files stored locally.

check last backup in quickbooks desktop f2

You can perform this solution with the help of the following:

  • Tap on the company file.
  • Now, open or restore company.
  • Click on restore a backup copy and then click Next.
  • You will need to ensure that you have selected Local Backup. Now, click on the next.
  • Finally, you can click Save to complete the process.

Final Words

The solutions we have provided here are helpful enough to solve the problem regarding QuickBooks Error missing name list problem. After reading this article, you can fix this issue on your own because all of these solutions can be implemented easily.

Contact QuickBooks Desktop Support Experts

However, if you face any problems while performing these solutions, please contact QuickBooks Desktop Support Number +1888-300-6790 to get further guidance. QuickBooks desktop certified experts will listen to your situation and help you to resolve the error in no time.

fix quickbooks script error

QuickBooks Script Error

QuickBooks Script Error Overview

When a user executes a feature in QuickBooks which requires the involvement of the web to proceed like QuickBooks Web Connector. These features connect with QuickBooks servers to provide an output or perform a function. They require the use of third-party applications in order to communicate. When QuickBooks is unable to perform the function Quickbooks script error appears on the screen.

What is the script error in QuickBooks desktop?

QuickBooks Script Error

The script error in QuickBooks is a common Internet Explorer error. It occurs when applications like QuickBooks exchange information with a webpage. The script error is displayed when the Javascript or VBScript codes of a webpage have a problem.

Although QuickBooks tries to download information from QuickBooks online servers in order to display information to the user. The script error pops up and there is an error in downloading the information.

This error can occur while running any version of QuickBooks. QuickBooks Online or QuickBooks desktop-like Pro, Premier, or Enterprise.

Multiple Appearance of QuickBooks Script Error

  • Script Error
  • Error in Script
  • Script error line #### character ## object ####

Screenshots of Script Error in QuickBooks

Script error in QuickBooks
QuickBooks script error startup

Causes of QuickBooks Internet Explorer Script Error

QuickBooks script error at startup of establishing a connection with web-based sources to download information can occur due to various reasons.

They are as follow:

  1. Script processing functions are disabled/blocked
  2. Malware/Spyware or infection in your system
  3. Any changes made to the system prior to the occurrence of script error
  4. Getting intermittent script error with one website
  5. Script plugin or software is damaged i.e. JAVA, ADOBE FLASH, etc
  6. The download data from the web source is incompatible with script software format
  7. Default browsers cache folder is full or corrupted
  8. Active X components damaged or missing
  9. Script debugging feature is enabled
  10. A firewall or third party application is blocking the script function
  11. QuickBooks data file is damaged
  12. Windows user is corrupted or damaged

How to Fix/Resolve QuickBooks Script Error

fix quickbooks script error

There are various causes of script error in QuickBooks. Perform different troubleshooting steps provided until you figure out the root cause and reach the resolution. The following troubleshooting steps for script error in QuickBooks are as follow:-

Solution 1: Clear Cache data folder of Microsoft Internet Explorer or the default browser

  • Open Internet Explorer
  • Select tools
  • Click on Internet options & then the general tab
  • Click on the Delete option under browsing history
  • Checkmark all the options like cookieshistory & temporary internet files
  •  Click on apply and then ok

Solution 2: Disable add-ons on Microsoft Internet Explorer or your default browser

  • Open IE
  • Go to tools
  • Select Internet options
  • Choose programs tab
  • Click on manage add-ons
  • Select the disable add-ons function & click ok

Solution 3: Reset your default browser or Internet Explorer

  • Open Internet Explorer
  • Click on tools
  • Select Internet Options
  • Click on the Advanced tab
  • Click on Reset to default and click on apply & Ok

Solution 4: In case you want to add the web source to a trusted site add the web source to the exception list in your browser.

  • Open IExplorer
  • Select Tools 
  • Go to Internet Options.
  • Click on the Security tab.
  • Add *.intuit.com to trusted sites.

[box]Mention performing these necessary steps to your IT department or technical support executive.

Operating System Files Check in Windows

  1. Open Command prompt
  2. Type SFC/SCANNOW to scan system files

Warning: This is a very long process and this function will take several minutes to run.

Disk error checking in Windows

  1. Go to Computer
  2. Right-click on the C:/ drive
  3. Click on the Tools tab.
  4. Under the Error-checking section, click the Check Now button.

Get in touch with software experts on QuickBooks helpline at +1877-700-5829 for immediate technical assistance for script error.[/box]

Solution 5: Disable Script Debugging in your browser

  • Go to Internet options in IE
  • Click on the Advanced tab
  • Scroll down below to two options (Disable Script debugging Internet Explorer & Disable script debugging other)
  • Check them and click on apply & ok

Solution 6: Configure security settings of a default security application or third-party application

Any script blocking feature enabled in the default windows security application should be disabled. Configure the security application or get help from QuickBooks experts remotely.

Solution 7: Damaged Windows User

If your user in Windows is corrupted or damaged create a fresh new user with equal admin rights to stop getting script errors. This is only applicable if you are getting a QuickBooks script error with every web source.

Solution 8: Re-install the plugin software

Maybe your script processing application is damaged. And you need to re-install or repair the software

  • Locate the plugins installed in your control panel
  • Reinstall all the plugins like JAVA, ADOBE FLASH, and .Net framework

Solution 9: Verify Active Scripting & Uninstall Active X

Active X controls are disabled at a high-security level in Internet Explorer

  • Open IE and go to Internet options
  • Select tools and click on the Security tab
  • Click on Default Level and click on Ok

Sometimes Active X is damaged which prevents the browser to display QuickBooks data. Uninstall the file to unblock access to your QuickBooks file.

Uninstall or remove the ActiveX file in Internet Explorer

  • Go to options in IE
  • Click on Settings
  • Click on View Objects
  • Check all ActiveX files currently installed in your system
  • Locate file name starting with qboax like qboax11 or qboax11.dll
  • Ensure you close all Internet Explorer running windows and delete the located files from the system

Solution 10: Repair your QuickBooks Data File

Repair your QuickBooks company file using QuickBooks file doctor. Download and install QuickBooks file doctor from the Official QuickBooks download page.

Get in touch with a QuickBooks support expert to help you fix the QuickBooks script error

If the above-provided troubleshooting steps fail to resolve the QuickBooks script error. Get immediate remote support assistance from technical experts on the QuickBooks helpline at +1877-700-5820.

QuickBooks Script Error FAQ’s

  1. What is a script error in Internet Explorer?
  2. How to fix null script errors in QuickBooks?
  3. How to uninstall ActiveX file in Internet Explorer?
  4. How to disable script debugging in Internet Explorer?
  5. How to fix script errors in QuickBooks desktop?