QuickBooks is unable to verify the financial institution information for this download

Error – QuickBooks is unable to verify the financial institution information for this download or Error OL-222. If you come across this error when a QuickBooks user is trying to exchange information from his financial institution i.e. Bank. You get an error while providing the Banking Information when trying to import the WebConnect files in QuickBooks to establish Bank feeds.

QuickBooks is unable to verify the financial institution information for this download

The notification message or error looks like the above image. This error is very common when your Bank does not accept the information provided in QuickBooks and gives you ‘QuickBooks is unable to verify financial institution for this download Error‘. QuickBooks cannot receive files from the bank or they are incomplete which as a result gives you this error.

Reason Behind This Error

When you see QuickBooks is unable to verify the financial information for this download error during the QuickBooks financial exchange. The root cause of this issue can be determined by rectifying the information provided in QuickBooks and by also checking with the financial institution. Sometimes this error pops out due to updates or services being deactivated from the bank. There are other reasons that can result in this error as follow:-

  • Incorrect Financial Information
  • Bank ID not activated
  • QuickBooks is not updated
  • Default Browser not updated
  • QuickBooks company file damaged

Before Using This Solution

  1. Download & Install Latest QuickBooks Updates from the Update center
  2. Update Internet Explorer to the latest release
  3. Create a Backup of your QuickBooks company file

How to Fix Unable to Verify financial Institution Error for this download Error

Solutions to fix QuickBooks is unable to verify the financial institution error for this download in easy troubleshooting steps are as follow:-

Solution 1- Update Financial Institutions Directory

You need to update your Financial Institutions Directory (FiDir) manually or automatically in QuickBooks Desktop to ensure you have the latest information from your Bank.

Automatic Update

  • Open QuickBooks Desktop
  • Navigate to Banking
  • Choose Bank Feeds
  • Click on Bank Feeds Center
  • Click on Refresh account or sync all for this bank among the below options

Manual Update

  • Navigate to Start & Type fidir.txt and click on ok
  • Default FiDir file location for Pro/Premier & QuickBooks Enterprise

Enterprise – C:\ProgramData\Intuit\QuickBooksEnterpriseSolutions XXXX\Components\OLB\branding\filist

Pro/PremierC:\ProgramData\Intuit\QuickBooks XXXX\Components\OLB\branding\filist

  • Rename the Financial information directory file format from .txt to .old and save
  • Now download & save the latest file for your QuickBooks version from the financial information directory according to the version info.
  • Move the downloaded file to the FiDir Folder location in your system and save it as a fidir.txt file.

Solution 2 – Download & Review the WebConnect File

Go directly to your bank website and log in to your banking accountant. Download the WebConnect file in .qbo supported format. Import the .qbo to the QuickBooks desktop and check if you are able to do that. If any error occurs you need to review the .qbo file.

Review WebConnect File For Errors

  • Download the .qbo file from your bank and open it with Notepad
  • Remove invalid characters, signs, and other strings for example

<John>Point of Sale Withdrawal JKSLD &#7192″;
<John>Point of Sale Withdrawal JKSLD

  • Ensure there are no missing tags or information in the file for example
  1. Head Tag
  2. End Tag
  3. Length of the Characters
  4. Incorrect Tags

Review Bank ID Number

The very common reason QuickBooks is Unable to verify financial institution information for this download error is when the Bank ID gets rejected due to incorrect information provided.

Download this Financial institution directory file and find out the 5-digit Bank Information Identification number for your Bank.

BID Information Directory 2023 US

QuickBooks is unable to verify the financial institution information for this download

Click & Paste on your address bar – https://ofx-prod-filist.intuit.com/qb2900/data/fidir.txt?_ga=2.233327577.676883500.1651908632-1077832541.1651908632

  • Locate your 5-digit BID number by finding your Bank Name using CTRL+F.
  • Save the .qbo file with the correct BID number.

After these steps import WebConnect File (.qbo) in QuickBooks.

Switch Banking Modes

  • Open QuickBooks, Navigate to the Banking option
  • From the Bank Feeds dropdown, choose Change Bank Feeds Mode
  • Switch to Classic Mode
  • Check if you still see the error when importing information from the financial institution


After performing these steps, hope you will be able to repair QuickBooks is unable to verify the financial institution for this download error. If in case you need assistance and the troubleshooting steps do not help. Contact QuickBooks error support experts at +1888-727-4587 to help you fix this banking error.

QuickBooks Unrecoverable Error

How to fix QuickBooks Unrecoverable Error?

What Is QuickBooks Unrecoverable Error?

Therefore QuickBooks Unrecoverable Error in desktop is generally encountered in any version of QuickBooks while opening a company file. QuickBooks Unrecoverable error code represents some internal damage inside your QuickBooks. The error message will display 5 digit error code number which will specify the reason or sector of damage.

QuickBooks Unrecoverable Error Snapshot

QuickBooks Unrecoverable Error

QuickBooks Unrecoverable Error Scenarios in QuickBooks 2020

  • While opening a QB company file
  • While starting QuickBooks
  • While activating QuickBooks
  • While printing transactions
  • While running the rebuild tool
  • While importing an accountant’s copy
  • While updating an application or windows
  • While creating, printing, or emailing pdf’s
  • While accessing in multi-user mode

How to fix QuickBooks Unrecoverable error?

Solutions can vary in this kind of situation, follow the general troubleshooting steps, before following these steps please make sure that your QuickBooks applications are the latest release and most importantly you have the latest backup of your QB company file.

Four EASY Solutions to resolve QuickBooks Unrecoverable Error

Solution 1: Open a sample company file to fix the unrecoverable error code

While opening and creating the same company file in QuickBooks, it confirms whether the QuickBooks file is corrupted or the QuickBooks application, if the sample file works then there is some problem in the company file you are trying to access or if not then there are some issues with the application. Launch QuickBooks in no company open window & select open a sample file. 

Solution 2: Steps to fix Unrecoverable error for Multi-users

After Identifying which user has been affected, from the company preferences new users can create and check if you are able to log in, or if the ADMIN user is also encountering an unrecoverable error for QuickBooks then you can download QuickBooks file doctor and repair your QuickBooks company file.

Solution 3: Restore QuickBooks automatic data recovery file (.adr)

It is recommended to contact Intuit QuickBooks Data recovery services to restore your QuickBooks.ADR file.

Solution 4: Run Reboot.bat file to re-register QuickBooks

  • Right-click on QuickBooks Icon and go to properties to open the file location
  • Right-click on reboot.bat and select run as an administrator
  • Restart your computer

Connect to QuickBooks Expert to Resolve Unrecoverable Error in QuickBooks

If any of the above solutions do not help you repair the QuickBooks unrecoverable error for you, feel free to connect with our team of experts for QuickBooks support at +1888-727-4587.

Find License number for QuickBooks

Where to find the license number for your QuickBooks account?

Find my License Number (QuickBooks)

Click on Find my License Number and You have to enter the business phone number associated with your QuickBooks account, an email will be sent to the primary user’s email address on file with Intuit. By clicking the button above you are claiming to be an authorized user of the product associated with that business, rightfully and with permission to access the product license number.

If you still face any issues call QuickBooks support telephone number for assistance.