Tag: file

QuickBooks Cannot Create PDF File

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How to Fix QuickBooks Cannot Create PDF File Issue?

Have you encountered the error in QuickBooks where the software could not save your form as a PDF file? Learn about QuickBooks cannot create pdf error in detail and how you can fix it!

What is the Error: QuickBooks could not save your form as a PDF file

While printing a report, invoicing, or creating an email, users may face this error where their QuickBooks flash the error of being unable to create the PDF file. For others, the error may come up when their Microsoft XPS Document Writer driver is outdated, causing the port PORTPROMPT to be incompatible with the latest version of QuickBooks software in use. 

QuickBooks Cannot Create PDF File

What factors cause to QuickBooks cannot Create PDF file Errors?

The main causes of this error may be:

  • When QuickBooks is unable to access the TEMP folder
  • The Windows 10 XPS Document Writer device that is updated is creating problems in the system
  • There is some fault in the XPS Document Writer

Solutions for QuickBooks Cannot Create PDF error?

Some fixes can help in solving this error. Follow the step-by-step instructions to solve this problem:

Method 1: Run the QuickBooks PDF and Print Repair Tool from the QuickBooks Tool Hub

Most times, running the QuickBooks PDF and print repair tool can help fix the PDF and printing errors you encounter on QuickBooks. You must have the QuickBooks tool hub on your system to be able to run the utility. You can download it from the official website of Intuit.

  • Open the QuickBooks tool hub on your system
  • Next, click on the Program Problems tab on the left side of the window
image 2
  • Locate and click on QuickBooks PDF & Print Repair Tool to run the utility
  • Wait and allow the tool to complete the scan and fixture. You must not close it manually 
  • Once the scanning process is complete, and the tool closes automatically, save the file as a PDF again to check if QuickBooks cannot create pdf file error is fixed

Method 2: Change the TEMP Folder Permissions

The information on configuring the QuickBooks PDF tool is contained in the TEMP folder. If this TEMP folder becomes inaccessible to QuickBooks, the PDF tool will not function. The user will require resetting the permissions of the folder so it can work again.

image 3
  • Close QuickBooks and open the Run window by pressing together the Windows key + R
  • In the Run window, enter %TEMP% and click OK
  • Within the TEMP folder, right-click in an empty space and then click on Properties
  • In the Security tab, check to ensure that every group and user name have Full Control else, set the permissions to Full Control, and then click on Save to make the changes
  • Click OK and exit this window
  • Go back to QuickBooks and try and save a PDF again to see if the issue has been fixed.

Method 3: Restore the Previous Drivers for the Microsoft XPS Document Writer – this solution is only for users who have recently updated to Windows 10

All systems that upgrade to Windows 10 add a new Microsoft XPS document writer device to its configuration and attach it to the default port “PORTPOMPT”. This action causes a conflict resulting in an error when the user tries to save QuickBooks Invoice as PDF.

The new Microsoft XPS document writer device should be deleted, and the drivers should be restored to the older version following the given steps.

  • Click on the Windows Key to open the Start menu and enter – Print Management in the search bar
  • Tap on entering and select the Print Management program that comes up on the top result
  • Click on Print Server on the left side of the Print Management window
  • Click on the name of your computer and select the last option which is – Printers
  • Click on Microsoft XPS Document Writer on the right side and click on the X mark on the toolbar
  • Next, right-click anywhere in the empty space and click on Add Printer
  • Now, Click Next on the Network Printer Installation Wizard and select Create a New Port – this option let you add a new printer to the system
  • From the Available Port Types drop-down menu, you must select Local Port and then enter XPS under the Port Name
  • Next, click on OK, and on the Install, the Printer Driver Window, select the Have Disk button
  • Insert the Windows Installation Disk and browse, locate and select the driver’s .inf file.
  • Under the name of the printer, type Microsoft XPS Document Writer and then click on Next to complete 
  • Reboot your system and the changes will be effective 
  • Open QuickBooks and then create a PDF to check if the error is rectified

Method 4: Remove the Logo from the Invoice Template

At times, the .jpg format of the company logo on a given invoice may interfere with the PDF tool. The solution is either to delete the logo from the invoice or to replace it with a .bmp file.

image 3
  • In QuickBooks, click on the Gear icon present on the toolbar
  • Next, click on Custom Form Styles under the Company menu
  • Locate the template in which you need to make the changes
  • In the Action column and click on Edit
  • Next, go to the Design tab and click on Make Logo Edits
  • Select Hide logo and then click on Done

Method 5: Alternate Way to Save the PDFs

You can try an alternate way to save the forms or invoice. Follow the instructions given below:

  • In QuickBooks, open the invoice that you need to save as a PDF
  • Next, click on the File menu and click on Print Invoice instead of Save as PDF
  • Select the Printer name as Microsoft Print to PDF
  • Check if the problem is with the XPS Document Writer
  • If the problem is with the Microsoft XPS Document Writer, you need to get in touch with experts externally. 

Follow the instructions here to check if you can save the file using the XPS Document Writer:

  • Close QuickBooks and open Notepad
  • Randomly type any text and click on File
  • Click on Print and select the XPS Document Writer
  • Next, click on Print and enter a name for the file
  • Save the file on the desktop and launch it from the desktop to verify if the file is correct
  • If the file opens, then the Microsoft XPS Document Writer is fine, but if it doesn’t, then there is a problem with it.

Contact QuickBooks Error Support

If you are still unable to fix QuickBooks cannot create pdf file error, our experts can help you solve the problem. Get in touch with us on our QuickBooks error support at +1888-727-4587 to learn more about our services.

How to Convert QuickBooks Accountant’s Copy to Regular Company File

How to Convert QuickBooks Accountant’s Copy to Regular Company File

Posted on | by Dylan | Leave a Comment on How to Convert QuickBooks Accountant’s Copy to Regular Company File

How to Convert QuickBooks Accountant’s Copy to Regular Company File

If you have been using QuickBooks Desktop as the accounting software for your business, you might be aware of the feature that allows you to make a QuickBooks Accountant’s Copy of your company file. This copy allows you to remotely work with your accountant on the same file and then merge the changes later without overwriting any data.

However, there can be times when you have an Accountant’s Copy in .qbx or .qba format and you would want to use it as a regular company file format (.qbw). This way, you would be able to make changes without any restrictions.

How to Convert Accountant’s Copy (.QBX, .QBY, .QBA) to Company File (.QBW)

convert quickbooks accountant copy to company file
Know more about QuickBooks Accountant’s File

You can easily convert the file if you are using the QuickBooks Enterprise Accountant or Premier Accountant version of QuickBooks desktop. However, if you have made any changes to the original company file after the conversion, you will need to re-enter those changes.

To use a QuickBooks Accountant’s Copy file as a company file, you need to convert it first. Do note that you can only use the above-mentioned versions of QuickBooks Desktop for the conversion process. Other variants of the software do not support this feature. Also, once the file has been converted to a company file, you will not be able to create an Accountant’s Changes file.

If you are okay with this, carefully follow the steps given below.

Note: The process might be different for newer and older versions of QuickBooks. For your convenience, we have included both.

Converting Accountant’s Copy to Company File in QuickBooks Accountant 2015 & Above

This process will work on the 2015 or later versions of QuickBooks accounting software.

  1. Locate your Accountant’s Copy (.QBA or QBX format) and double-click to open it. Then, back up the file before proceeding to prevent data loss.
  2. Now go to the File menu and click Send Company File.
  3. Choose Accountant’s Copy and click on Convert Accountant’s Copy to Company File/QBW.
  4. Click OK and confirm the process. You will be asked to choose the location to save the file.
  5. Choose any folder and name the file as per your preferences. Click Save.
  6. Finally, click OK.
How to Convert QuickBooks Accountant’s Copy to Regular Company File

You will now have a new file that will work as a company file and you can make changes to it without any restrictions.

For QuickBooks Accountant 2014 & Below Desktop Versions

In case you are on an older version of the QuickBooks Account software. Follow this procedure to convert your QuickBooks accountant file.

  1. Open QuickBooks directly without opening any company file or accountant file.
  2. Then, click on the File menu and select Accountant’s Copy.
  3. Next, click on Convert Accountant’s Copy to Company File.
  4. This will open up a new window. Now locate the Accountant’s Copy file that you want to convert and click Open.
  5. You will get a dialogue box on the screen explaining the limitations of the process. If you are okay with it, hit OK.
  6. Select a location where you want to save the newly converted file and type a new name for the file. You need to make sure that you choose .QBW as the file extension under the ‘Save as type option.
  7. Click on Save and it will convert the file and notify you when it’s done.
  8. Click OK.

You should now have a .qbw file that you can use as a normal company file. 

How to Convert Accountant’s Copy to a Working File

If you are the accountant and have received the Accountant’s Copy file in a .qbx format, you need to convert it to a working file (.qby format) to work on it and make changes.

To get this working file, follow the below-given steps.

  1. Open QuickBooks and go to the  File menu.
  2. Click on Open and Restore Company.
  3. Then, select Convert an Accountant’s Copy Transfer File and choose Next.
  4. You will see an overview of the file. Go through it and click Next.
  5. Follow the same steps in the next window and click on Next.
  6. Locate the Accountant’s Copy file and hit Open.
  7. Confirm the conversion and type a name for the file.
  8. Click Save.

You will now have a working file (.qby) that you can make changes in.

Contact QuickBooks Desktop Support Experts for QuickBooks Accountant file Conversion

In case you are unable to achieve the results after reading this support article. Connect with QuickBooks 24/7 support experts on the toll-free helpline at +1888-727-4587.

How to use an QuickBooks Accountant's Copy working file

How to use an Accountant’s Copy Working File

Posted on | by Dylan | Leave a Comment on How to use an Accountant’s Copy Working File

How to use an Accountant’s copy working file (Step by Step Instructions)

If you want your accountant to review your books and work on your company file, simultaneously! Do one thing, create & send an Accountant’s Copy of QuickBooks. An Accountant’s Copy file is the quickest way for a company to exchange data with a third party, as such here, an accountant. After this, the file can be delivered in the form of a flash drive or other physical electronic media. 

Plus, you need to add the Accountant’s Copy file transfer feature. With this what will happen is that the file will remain secure in Intuit Database Server, where you can exchange data securely, with your accountant! In this article learn how to use an Accountant’s copy working file.

Before applying the course of work that lies ahead, a few things need your attention:

  • Do check the compatibility of QuickBooks Desktop versions and Accountant’s Copy (the gap between both versions should not be more than 12 months)
  • Set a dividing date defining a fiscal timeline that the accountant can start working on
  • If in need to void the Accountant’s Copy, just remove the Accountant’s copy restriction

After the above are done!

Here’s how to make an Accountant’s Copy with file transfer feature work:

Client-side:

  1. Create an Accountant’s copy export file with an extension of (.QBX)
  2. Then, you need to send this to your accountant
  3. Now you’re ready to work on the working file, you were working on i.e (.QBW)

Here, the system will send an email to an accountant to download the link to this file

Accountant-side:

How to use an Accountant's Copy working file?

FIG 1

How to use an QuickBooks Accountant's Copy working file

FIG 2

  1. The accountant opens the link in the email Fig 1 and downloads it
  2. A window prompt as such Fig 2 will appear, click save
  3. Now, there are two distinct ways to work with the QuickBooks Accountant copy with an extension of (.QBX) export file

Method 1 You can convert the downloaded file into an Accountant’s Copy working file (.QBA), and this will save your changes automatically in the client’s company file

or

Method 2 You can convert the downloaded file into a Company File (.QBW), unfortunately, changes will not take place automatically

It’s your choice, which way you pick!

In case you decide, to convert it in a company file, you need to follow the steps given below:

  • Open the file 
  • Create a working file with an extension of (.QBW) and work on data
  •  Make changes to your client’s books
  • Now, save your changes and create an import file with an extension of (.QBY), and this file will be saved on Intuit server
  • Now, a client can open this import file to apply all the moderations the accountant did to the company’s file.

Note:  this choice is good only if a client doesn’t record any transactions while you perform your work. Otherwise, those transactions will get lost on the replacement of the company file

But, sometimes Client Working With an Accountant’s Copy with an extension of (.QBY) Import File receives Import Failed Message so, we will stick with Method 1 (i.e. Accountant’s Copy working file)

To implement this:

Step1: Ensure you’re using QuickBooks’ Accountant Edition

  1. From the File list, tap Toggle to Another Edition.
  2. Now check whether Premier accountant Edition-Home is greyed out. If it’s not tap the radio button.
  3. Select Next, and Toggle. You can toggle back once you’re done with work.

Step2: Convert the accountant’s copy to a working file 

  • From the File list, Click on the Open and Restore Company option
  • Choose to Convert an Accountant’s Copy Transfer File,
  • Press Next, and Next and again Next for Can and Can’t dos.
  1. Find and open the accountant’s copy with an extension of ( .QBX)
  2. Confirm to convert file
  3. Rename and Save

Step3: Make changes and

Step4: Send the changes to your client

That’s all, you have your work completed!

How Will a Client Import or bring in an Accountant’s Work From a received Import File?

A client can bring in an accountant’s work created in QuickBooks Accountant Copy import file with an extension of (.QBY) in simple steps:

First, the client has to receive the file and save it with an extension of (.QBY) file on the computer.  As most of the QuickBooks (.QBY) extension files have a small size, the file will get transmitted by email without any hassle.

Now Follow these:

  • Tap on > File list
  • Then, Click on Accountants Copy
  • Tap Import Accountants Changes in the sub-menu.
  • QuickBooks will create a prompt to help you create a backup of your files, which is good as a precaution. So, do make it!

Note: This Import Accountants Changes sub-menu is available only if you’ve got an Outstanding Accountants copy.

Contact QuickBooks Desktop Support Experts

In case, if you face trouble when you are trying to import or convert QuickBooks accountant copy into a working file. Contact QuickBooks desktop support agents at +1888-727-4587. We are independent QuickBooks desktop experts offering quick & flexible QuickBooks desktop training & support.

how to send an accountant's copy of quickbooks

How to Send an Accountant’s Copy of QuickBooks

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 Quick Guide on How to Create & Send QuickBooks Accountant’s Copy

QuickBooks is an extremely popular accounting software used globally by businesses of every scale and size. It offers a plethora of features, one of which is QuickBooks Accountant Copy. As the name suggests, it helps you collaborate with your account on QuickBooks Desktop. In this article, learn how to send an accountant’s copy of QuickBooks company file.

how to create & send accountant's copy of QuickBooks

With an Accountant’s Copy, you will be able to send your company file to your accountant without stopping your work. You will be able to import the changes made by your accountant and merge them with your changes easily.

How to Send an Accountant’s Copy of QuickBooks (Step by Step Guide)

Before proceeding with the tutorial, you need to decide on a dividing date. Once you have created the Accountant’s copy, you will be able to enter transactions for dates only after the dividing date. Once you have checked the company file and decided a dividing data, follow the below-given procedure.

IMPORTANT: If you are using the QuickBooks Desktop Enterprise version, you need to turn off Advanced Inventory features before proceeding. You can turn them on after sending the Accountant’s copy.

  1. In QuickBooks, go to File and chose to Send Company File.
  2. Click Accountants Copy and chose Client Activities.
  3. Click Save File and select Next.
  4. Select Accountant’s Copy and click Next.
  5. Enter the desired dividing data and click Next.

You will now have an Accountant’s copy in a .qbx file format. And you are equipped with the knowledge of how to send an accountant’s copy of QuickBooks.

how to send an accountant's copy of quickbooks

You can give it to your accountant on a USB flash drive or via a cloud-sharing service. 

Use QuickBook’s built-in feature to Send an Accountant’s Copy

Follow these steps to use the built-in feature to send an accountant’s copy of the QuickBooks company file:

  1. Follow the above-given steps 1 and 2. Then, click ‘Send to Accountant’ and hit ‘Next’.
  2. Type the dividing data and click ‘Next.
  3. Enter the email address of your accountant.
  4. Create a password for the file (share this with your accountant).
  5. Click ‘Send’.

NOTE: If you had turned off the Advanced Inventory feature, you can now turn it on again.

‘Unable to Create Accountant’s Copy’ QuickBooks Error

Sometimes, while creating an accountant’s copy, you might get a QuickBooks error that does not let you do so. It might happen if your QuickBooks is not updated or if the Company file is damaged.

The error can also come up due to firewall blocking, slow internet connection, or server error. It can also occur if you use the File Transfer service in QuickBook to send the Accountant’s Copy.

How to Fix Unable to Create Accountant’s Copy Error

First, ensure you are using the latest version of the QuickBooks Desktop app.

To do this, open QuickBooks and go to Help. Choose Update QuickBooks Desktop. Then click on ‘Get Updates’. Once the update has been downloaded and installed, restart QuickBooks.

Make sure the company file does not have any special characters in its name.

If there’s a special character in the file name of your QuickBooks company file, you can simply right-click on it to rename it. Sometimes, removing special characters can help resolve the error.

If the company file size is larger than 200 MB, you might face encounter this error when sending it via the File Transfer service.

You can alternatively upload the .qbx or .qby file to a cloud storage service like OneDrive or Google Drive and share it with your accountant.

The company file is corrupted or damaged.

You may be unable to create an Accountant’s Copy if your company file is damaged. You can easily fix this problem with the QuickBooks file doctor tool. The tool can resolve various errors related to network and company files. This tool can be downloaded from the Intuit website or the QuickBooks Tool hub. If you still can’t make an Accountant’s Copy file, move on to the next solution.

You might not have security permissions.

Locate the QuickBooks company file and right-click on it. Choose the ‘Sharing and Security option and click on ‘Permission’. Now choose the ‘Add/Browse’ option and find the current user through which you are accessing the file.

Give all the read and write permissions to the user and then try creating an Accountant’s Copy again.

Conclusion – Contact QuickBooks Desktop Accounting Experts

If you are unable to create an Accountant’s Copy in QuickBooks due to this error, you should try reinstalling your QuickBooks Desktop. You can also take help from your accountant or get in touch with the QuickBooks desktop support team at +1888-727-4587.

How to open qbb file without QuickBooks

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QuickBooks is an application that records the finances of an entity whereas the company file which is created in QuickBooks is in .qbw file extension stored locally on your computer.

Users trying to open the qbw file are required to take the backup of their latest company file which will be in .qbb file format. The qbb file is a format of the QuickBooks Backup file.

Learn How to update QuickBooks company file on QuickBooks Pro, Premier, Enterprise & other versions.

QuickBooks Backup file can be created inside QuickBooks if a user wants to create a backup of the QuickBooks company file. The user trying to open qbb file without QuickBooks is the one who wants to import their qbw or qbb files into MS Excel or Office spreadsheet.

Open Excel > Go to File > Click on Import > Locate the .qbb file you want to open

QuickBooks backup files can be corrupted or cannot be imported, the cause may vary it can be either because of the version of QuickBooks or any internal damage in the QuickBooks Company file. If you encounter any trouble while importing the files please contact QuickBooks technical support.

QuickBooks Unrecoverable Error

How to fix QuickBooks Unrecoverable Error?

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What Is QuickBooks Unrecoverable Error?

Therefore QuickBooks Unrecoverable Error in desktop is generally encountered in any version of QuickBooks while opening a company file. QuickBooks Unrecoverable error code represents some internal damage inside your QuickBooks. The error message will display 5 digit error code number which will specify the reason or sector of damage.

QuickBooks Unrecoverable Error Snapshot

QuickBooks Unrecoverable Error

QuickBooks Unrecoverable Error Scenarios in QuickBooks 2020

  • While opening a QB company file
  • While starting QuickBooks
  • While activating QuickBooks
  • While printing transactions
  • While running the rebuild tool
  • While importing an accountant’s copy
  • While updating an application or windows
  • While creating, printing, or emailing pdf’s
  • While accessing in multi-user mode

How to fix QuickBooks Unrecoverable error?

Solutions can vary in this kind of situation, follow the general troubleshooting steps, before following these steps please make sure that your QuickBooks applications are the latest release and most importantly you have the latest backup of your QB company file.

Four EASY Solutions to resolve QuickBooks Unrecoverable Error

Solution 1: Open a sample company file to fix the unrecoverable error code

While opening and creating the same company file in QuickBooks, it confirms whether the QuickBooks file is corrupted or the QuickBooks application, if the sample file works then there is some problem in the company file you are trying to access or if not then there are some issues with the application. Launch QuickBooks in no company open window & select open a sample file. 

Solution 2: Steps to fix Unrecoverable error for Multi-users

After Identifying which user has been affected, from the company preferences new users can create and check if you are able to log in, or if the ADMIN user is also encountering an unrecoverable error for QuickBooks then you can download QuickBooks file doctor and repair your QuickBooks company file.

Solution 3: Restore QuickBooks automatic data recovery file (.adr)

It is recommended to contact Intuit QuickBooks Data recovery services to restore your QuickBooks.ADR file.

Solution 4: Run Reboot.bat file to re-register QuickBooks

  • Right-click on QuickBooks Icon and go to properties to open the file location
  • Right-click on reboot.bat and select run as an administrator
  • Restart your computer

Connect to QuickBooks Expert to Resolve Unrecoverable Error in QuickBooks

If any of the above solutions do not help you repair the QuickBooks unrecoverable error for you, feel free to connect with our team of experts for QuickBooks support at +1888-727-4587.

QuickBooks Error Code (-6073, -816)

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What is QuickBooks Error 6073, 816 & How to get rid of the error?

When you open a company file, you may encounter failure in opening it, What is QuickBooks Error Code 6073?

QuickBooks cannot start the company file. Any other user might have been utilizing this company file. You must encourage another user to relate to the QuickBooks multi-user arrangement. In this process, both the users can handle QuickBooks company files without encountering any difficulty. You can establish the company file in the system-based Read-Only folder. If you do not understand where to get the location of the company file, you can request the System Controller to assist you to locate that company file.

Causes of QuickBooks Error 6073, 816

There can be various reasons causing this error:

  • The Computer and QuickBooks networks are on different versions of QuickBooks.
  • Many operations have turned on the hosting.
  • Permission is Restricted for QuickBooks users.
  • There is a difficulty in the assistance of QuickBooks Database Server Manager.
  • Network Data is not started or corrupted.
  • The Network Data or the Transaction Log Files are identified as hidden.
  • The Firewall settings obstruct passage to the QuickBooks.
  • Web software or server examines the company file actively.
  • QuickBooks software operates pre-scheduled file backup when the data have been used.
  • The company file has been damaged.

How to fix QuickBooks Error 6073, 816

Install QuickBooks File Doctor of QuickBooks on Your Windows computer and run it. The File Doctor of QuickBooks application is formed to resolve the multi-user and networking issues that frequently occur at the time of starting the company file.

If this question cannot recognize or repair the problem, you can try other convenient solutions casually explained in this article. If you want to resolve the error manually, choose the most relevant solution, or prepare each possible settlement on the right scale.

There is a variation in the installations of computer and QuickBooks web:

    • Upgrade your software application to the latest statement on the web and computers.
    • If the same error occurs again, follow the next step.

More than 1 PC has turned on the hosting:

    • Perform the instructions in Error: “QuickBooks was not able to start the company file.” to modify the hosting accurately.
    • If the error occurs again, follow another action.

The QuickBooks users have limited licenses:

    • Proceed to the instructions in Error -6138, -82: “You do not have enough permission to the particularized folder” to adjust the authorities in the appropriate way.
    • If the error occurs again, follow another action.

The system files and transaction log files are regularly identified as hidden records.

    • Start My Computer, select the Tools menu then press on the Folder Options.
    • Press on View.
    • Select the Display hidden folders and files.
    • Press on okay and then close the previously started My Computer tab.
    • Start the file folder to see web data and log files of Transactions.
    • Right-click on web data and open the Properties.
    • Remove Hidden selection and then press Okay.

Get help from Experts to Resolve QuickBooks Error 6073, 8016 Easily

If the error still appears, then contact QuickBooks Enterprise Support. Dial Support Phone Number +1888-727-4587 as soon as possible and get the instant solution to your QuickBooks Queries and errors.

More Errors Like 6073, 816

QuickBooks Error Code 6189

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What is the cause of QuickBooks error code 6189, (-6189, -82), (-6189, -77), or (-6189, -1005) in QuickBooks?

QuickBooks Error code 6189

When Users try open a company file, they get an QuickBooks Error Code 6189, (-6189, -82), (-6189, -77), or (-6189, -1005). These issues can be caused by:

  • Different transaction log files (.TLG). Such as a.TLG file that is much older than the company file that you are trying to open.
  • Limited permissions for the users of Windows, QBDataServiceUserXX.
  • You seek to open a company file in the not suitable version of QuickBooks Desktop. Such as, opening a QuickBooks 2015 company file in QuickBooks 2014.
  • Maybe the company file is damaged or corrupted.

How to troubleshoot QuickBooks Error (-6189), (-6189, -82), (-6189, -77), or (-6189, -1005)

The issue, which is causing QuickBooks error 6189, may have been settled in the latest offering for your version of QuickBooks Desktop. Update your copy of QuickBooks to the recent version, and then try to open or create the company file once again.

If you are re-opening and updating the QuickBooks and it doesn’t fix the issue, QuickBooks support suggests two solutions for this error. The first solution may fix your QuickBooks problem, or you may need to try both to settle the issue.

Solution 1 – Use QuickBooks File Doctor

Download the QuickBooks File Doctor tool. Install and run it. If the issue continues, then proceed to the next solution.

QuickBooks File Doctor QBFD

Solution 2 – Manually fix the Error of -6189, XX.

  • First, Rename the log file transaction:
    • Open the Computer window; just press Win + E on your keyboard.
    • Go to the folder which contains your company file.
    • Find the transaction log file. It will be in the same name as your company file, but with an extension of.TLG.
    • Rename the Transaction log file.
    • Enter a different name, such as company file OLD.tlg
    • Open QuickBooks, and a new transaction log file will automatically create.
  • If the error repeat, make sure that the data is not encrypted:
  • Select the properties, in Windows Explorer.
  • Click on the General Tab.
  • Choose Attributes, and then press on Advanced.
  • If the Encrypt contents to secure data are selected, the file is encrypted. Clear the checkbox and press on OK.
  • Copy the file, and paste it onto a desktop. If it opens, then the location of the file is damaged.
  • If other users can sign in successfully, then troubleshoot the corrupted data.

Contact QuickBooks Experts To Resolve QuickBooks Error 6189

If any of the solutions don’t work, contact our QuickBooks error support team. It provides 24/7 support services, to fix the issues of QuickBooks users and gives the finest solution to users’ queries. Dial our QuickBooks Technical Support Phone Number +1888-727-4587.

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