QuickBooks Error 15222 – Pro, Premier & Enterprise
Table of Contents
When you are trying to update your QuickBooks desktop or you are downloading the latest tax table for payroll. You may come across Error 15222 in QuickBooks. QuickBooks Error 15222 in QuickBooks desktop occurs due to the following reasons:-
- QuickBooks is not able to load data due to a lost connection between Intuit servers and your QuickBooks desktop update tool.
- Your Desktop does not have Internet Explorer set as your default browser
- Any third party anti-virus, malware protection application, spyware installed on your desktop is blocking QuickBooks desktop to update
- The Digital Signature certificate is not working or the QuickBooks license is expired
Error 15222 in QuickBooks Desktop
Fix QuickBooks Error 15222 in QuickBooks Desktop using these troubleshooting instructions
Solution 1: If you are running any third party threat protection application in your system
Go to application settings and allow the below-mentioned exceptions in settings:
- QuickBooks.com, Intuit.com, and Payroll.com domains
- qbw32.exe and qbupdate.exe processes
Solution 2: Install Digital Signature Certificate Again
- End all QuickBooks windows that are running on your desktop
- Search for qbw32.exe in your desktop’s local storage
- Locate qbw32.exe in program files
- Right-click on the file (i.e. qbw32.exe) and choose properties
- Open the digital signature tab and ensure that Intuit, Inc is selected in the signature list
- Choose view certificate in the digital signature window
- Click on Install Certificate
- Complete the installation and then restart the computer
- Open QuickBooks and download the QuickBooks desktop update
Also, Check how to fix the QuickBooks application without certificate error
Solution 3: Set your default browser to Internet Explorer
- Open Internet Explorer
- Go to the Tools button in the browser
- Choose Internet Options
- Click on the Programs tab in Internet Options
- Locate and Set Internet Explorer as the default browser
- Click OK
Contact QuickBooks Desktop Support
If the above-mentioned steps do not resolve error 15222 on the QuickBooks desktop, Dial QuickBooks support number +1888-727-4587 to get instant remote assistance to fix QuickBooks error 15222.