At SMBdaily, we strive to provide our customers with the best shopping experience possible. We understand that sometimes you may need to return a product or seek a refund, and we’re here to make that process as simple as possible.
Returns
If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact our customer service team. Our team will provide you with instructions on how to return the item and issue you a return authorization number, which must be included with your return shipment.
Please note that shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days] days.
Exchanges
If you would like to exchange an item for a different size, color, or style, please contact our customer service team to arrange the exchange. Exchanges are subject to availability, and we will do our best to accommodate your request.
Damaged or Defective Items
In the rare event that you receive a damaged or defective item, please contact us immediately. We will work with you to arrange a replacement or refund as quickly as possible.
If you have any questions about our refund and returns policy, please don’t hesitate to contact us. Our customer service team is available to assist you Monday through Friday, during business hours.
Thank you for shopping at SMBdaily. We appreciate your business and look forward to serving you again in the future.