At SMBdaily, we strive to provide our customers with the best shopping experience possible. We understand that sometimes you may need to return a product or seek a refund, and we’re here to make that process as simple as possible.
Returns
If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange.
To initiate a return, please contact our customer service team. Our team will provide you with instructions on how to return the item and issue you a return authorization number.
Please note we sell digital products and there is no shipment or shipping policy. As it is not a physical item it is delivered by support channels like email, phone or chat.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 days.
Damaged or Defective Items
In the rare event that you receive a damaged or defective item, please contact us immediately. We will work with you to arrange a replacement or refund as quickly as possible.
If you have any questions about our refund and returns policy, please don’t hesitate to contact us. Our customer service team is available to assist you Monday through Friday, during business hours.
Thank you for shopping at SMBdaily. We appreciate your business and look forward to serving you again in the future.